Recent statements in this category are shown below:
-
City of Bradford Metropolitan District Council (25 002 145)
Statement Closed after initial enquiries Council tax 03-Jun-2025
Summary: We will not investigate this complaint about Council tax listing because it is against a body out of jurisdiction.
-
London Borough of Barnet (25 002 423)
Statement Closed after initial enquiries Council tax 03-Jun-2025
Summary: We will not investigate this complaint about Council tax premiums because there is a right of appeal to a Valuation Tribunal.
-
Walsall Metropolitan Borough Council (25 002 492)
Statement Closed after initial enquiries Council tax 03-Jun-2025
Summary: We will not investigate this complaint about liability for Council tax because there is a right of appeal to a Valuation Tribunal.
-
Statement Closed after initial enquiries Council tax 02-Jun-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his council tax accounts and recovery action. There is insufficient evidence of fault to warrant an investigation.
-
Stoke-on-Trent City Council (25 000 496)
Statement Closed after initial enquiries Council tax 02-Jun-2025
Summary: We will not investigate this complaint about the Council’s decision to pursue Mr X for unpaid council tax. We cannot investigate a council’s decision to begin court action.
-
London Borough of Waltham Forest (25 002 151)
Statement Closed after initial enquiries Council tax 01-Jun-2025
Summary: We will not investigate this complaint about Mr X’s council tax liability. It is reasonable for him to use his right of appeal to the Valuation Tribunal.
-
Bury Metropolitan Borough Council (25 003 820)
Statement Closed after initial enquiries Council tax 01-Jun-2025
Summary: We will not investigate Mrs B’s complaint about her property’s council tax band. This is because we cannot investigate the actions of the Valuation Office Agency.
-
London Borough of Barnet (25 000 726)
Statement Closed after initial enquiries Council tax 29-May-2025
Summary: We will not investigate Miss X’s complaint about the Council’s administration of her council tax in 2000. This is because this complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Miss X could not have complained to us sooner.
-
City of Bradford Metropolitan District Council (25 001 065)
Statement Closed after initial enquiries Council tax 29-May-2025
Summary: We will not investigate this complaint about being refused a Care Leaver Exemption for council tax. This is because there is insufficient evidence of fault by the Council, and we could not achieve the outcome the complainant wants.
-
Birmingham City Council (24 012 230)
Statement Upheld Council tax 28-May-2025
Summary: Ms X complained the Council took recovery action for council tax she did not owe for a property she previously lived in. She also complained its communication with her was poor. We found fault by the Council on both matters. As a result Ms X was caused unnecessary distress and inconvenience. The Council agreed to apologise to Ms X and make her a symbolic payment in recognition of the injustice caused.