Council tax


Recent statements in this category are shown below:

  • Leicester City Council (24 022 106)

    Statement Closed after initial enquiries Council tax 20-May-2025

    Summary: We will not investigate this complaint about Council tax premiums because there is a right of appeal to a Valuation Tribunal.

  • East Lindsey District Council (25 000 235)

    Statement Closed after initial enquiries Council tax 20-May-2025

    Summary: We will not investigate this complaint about Council tax payments because there is no evidence of fault by the Council.

  • Hinckley & Bosworth Borough Council (25 001 127)

    Statement Closed after initial enquiries Council tax 20-May-2025

    Summary: We will not investigate this complaint about Council tax reduction because there is a right of appeal to a Valuation Tribunal.

  • Torbay Council (25 003 504)

    Statement Upheld Council tax 20-May-2025

    Summary: We will not investigate this complaint about council tax recovery. Further investigation would not lead to a different outcome.

  • Three Rivers District Council (24 012 423)

    Statement Upheld Council tax 19-May-2025

    Summary: Mr X complained the Council failed to issue the correct letters ahead of court action. Mr X says himself and his wife have been treated unfairly and were unable to attend their court date. We have found the Council at fault for failing to issue a letter which explained Mr X’s payment plan had been ended. This caused uncertainty for Mr X and his wife. The Council has agreed to apologise to Mr and Mrs X to remedy the injustice caused.

  • Medway Council (25 001 043)

    Statement Closed after initial enquiries Council tax 19-May-2025

    Summary: We will not investigate this complaint about housing benefit and Council tax reduction because there is a right of appeal to a tribunal.

  • London Borough of Hackney (24 013 227)

    Statement Closed after initial enquiries Council tax 18-May-2025

    Summary: We will not investigate Mr X’s complaint about council tax arrears and liability orders. This is because there is insufficient evidence of fault causing injustice.

  • London Borough of Barking & Dagenham (24 021 818)

    Statement Closed after initial enquiries Council tax 18-May-2025

    Summary: We will not investigate Ms X’s complaints about the Council’s refusals to: discount her council tax, provide a Disabled Facilities Grant (DFG), and reimburse fines paid. This is because the first complaint has already been responded to by the Ombudsman and the remaining complaints are late.

  • Broxbourne Borough Council (24 023 145)

    Statement Closed after initial enquiries Council tax 18-May-2025

    Summary: We will not investigate this complaint about fees for council tax arrears. This is because there is insufficient evidence of fault by the Council.

  • London Borough of Redbridge (25 000 912)

    Statement Closed after initial enquiries Council tax 18-May-2025

    Summary: We will not investigate this complaint about Council tax banding and liability because there is an appeal to a Valuation Tribunal and part of the complaint is against a body out of jurisdiction. Nor is there evidence of fault by the Council.

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