Recent statements in this category are shown below:
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Leicester City Council (24 022 106)
Statement Closed after initial enquiries Council tax 20-May-2025
Summary: We will not investigate this complaint about Council tax premiums because there is a right of appeal to a Valuation Tribunal.
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East Lindsey District Council (25 000 235)
Statement Closed after initial enquiries Council tax 20-May-2025
Summary: We will not investigate this complaint about Council tax payments because there is no evidence of fault by the Council.
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Hinckley & Bosworth Borough Council (25 001 127)
Statement Closed after initial enquiries Council tax 20-May-2025
Summary: We will not investigate this complaint about Council tax reduction because there is a right of appeal to a Valuation Tribunal.
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Statement Upheld Council tax 20-May-2025
Summary: We will not investigate this complaint about council tax recovery. Further investigation would not lead to a different outcome.
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Three Rivers District Council (24 012 423)
Statement Upheld Council tax 19-May-2025
Summary: Mr X complained the Council failed to issue the correct letters ahead of court action. Mr X says himself and his wife have been treated unfairly and were unable to attend their court date. We have found the Council at fault for failing to issue a letter which explained Mr X’s payment plan had been ended. This caused uncertainty for Mr X and his wife. The Council has agreed to apologise to Mr and Mrs X to remedy the injustice caused.
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Statement Closed after initial enquiries Council tax 19-May-2025
Summary: We will not investigate this complaint about housing benefit and Council tax reduction because there is a right of appeal to a tribunal.
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London Borough of Hackney (24 013 227)
Statement Closed after initial enquiries Council tax 18-May-2025
Summary: We will not investigate Mr X’s complaint about council tax arrears and liability orders. This is because there is insufficient evidence of fault causing injustice.
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London Borough of Barking & Dagenham (24 021 818)
Statement Closed after initial enquiries Council tax 18-May-2025
Summary: We will not investigate Ms X’s complaints about the Council’s refusals to: discount her council tax, provide a Disabled Facilities Grant (DFG), and reimburse fines paid. This is because the first complaint has already been responded to by the Ombudsman and the remaining complaints are late.
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Broxbourne Borough Council (24 023 145)
Statement Closed after initial enquiries Council tax 18-May-2025
Summary: We will not investigate this complaint about fees for council tax arrears. This is because there is insufficient evidence of fault by the Council.
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London Borough of Redbridge (25 000 912)
Statement Closed after initial enquiries Council tax 18-May-2025
Summary: We will not investigate this complaint about Council tax banding and liability because there is an appeal to a Valuation Tribunal and part of the complaint is against a body out of jurisdiction. Nor is there evidence of fault by the Council.