Hertsmere Borough Council (25 027 759)

Statement Closed after initial enquiries Council tax support 18-Aug-2026

Summary: We will not investigate this complaint about council tax support. This is because it is reasonable to expect Mr X to appeal to the Valuation Tribunal.

London Borough of Hackney (25 029 625)

Statement Closed after initial enquiries Council tax support 18-Aug-2026

Summary: We will not investigate Miss X’s complaint about council tax reductions. The complaint is late and there are no good reasons for us to exercise discretion to consider it now. It would also have been reasonable to expect Miss X to have used her right of appeal to the Valuation Tribunal.

West Berkshire Council (25 003 063)

Statement Not upheld Council tax support 18-Aug-2026

Summary: Ms X complained about the way the Council dealt with her requests for financial support. There was no fault in the Council’s actions.

Royal Borough of Kingston upon Thames (25 026 126)

Statement Closed after initial enquiries Council tax support 04-Aug-2026

Summary: We will not investigate this complaint about the Council’s decision to refuse a discretionary council tax support application. It was reasonable for Ms X to appeal to the valuation tribunal, and the remaining injustice is not significant enough to warrant investigation. There is not enough evidence of fault in how the Council considered Ms X’s vulnerabilities to warrant investigation.

Test Valley Borough Council (26 012 508)

Statement Closed after initial enquiries Council tax support 04-Aug-2026

Summary: We will not investigate X’s complaint about council tax support because there is a right of appeal to the Valuation Tribunal.  

London Borough of Lewisham (26 011 499)

Statement Closed after initial enquiries Council tax support 27-Jul-2026

Summary: We will not investigate this complaint about council tax liability and discounts. X has a right of appeal to the Valuation Tribunal and it would be reasonable to expect them to use it.

London Borough of Barnet (26 011 280)

Statement Closed after initial enquiries Council tax support 26-Jul-2026

Summary: We will not investigate this complaint about council tax premiums and exemptions. Ms X has a right of appeal to the Valuation Tribunal and it would be reasonable to expect her to use it.

Leicester City Council (26 010 843)

Statement Closed after initial enquiries Council tax support 22-Jul-2026

Summary: We will not investigate this complaint about Council Tax premiums and exemptions. Ms X has a right of appeal to the Valuation Tribunal, and it would be reasonable to expect her to use it.

Cannock Chase District Council (26 002 532)

Statement Closed after initial enquiries Council tax support 20-Jul-2026

Summary: We will not investigate this complaint about Council tax support because there is a right of appeal to a valuation tribunal.

Teignbridge District Council (25 023 630)

Statement Closed after initial enquiries Council tax support 09-Jul-2026

Summary: We cannot investigate Mr X’s complaint about the Council’s handling of his application for Council Tax support. This is because he has appealed to the Valuation Tribunal.