East Riding of Yorkshire Council (25 011 165)

Statement Closed after initial enquiries Council tax support 15-Dec-2025

Summary: We will not investigate this complaint about Mr X’s council tax. This is because the injustice from no online access is not significant enough to justify our involvement. We will not investigate other parts of Mr X’s complaint because he can appeal, and there is not enough evidence of fault.

Rutland County Council (25 017 117)

Statement Closed after initial enquiries Council tax support 10-Dec-2025

Summary: We will not investigate this complaint about Council tax support because an appeal has been made to the Valuation Tribunal.

Dartford Borough Council (25 016 955)

Statement Closed after initial enquiries Council tax support 03-Dec-2025

Summary: We will not investigate this complaint about a Council tax overpayment because there is a right of appeal to a Valuation Tribunal.

Leicester City Council (25 012 565)

Statement Closed after initial enquiries Council tax support 28-Nov-2025

Summary: We will not investigate Mr X’s complaint. This is because it is outside our jurisdiction. The law says we cannot consider a complaint about the content of a council’s Council Tax Support scheme.

Bedford Borough Council (25 010 666)

Statement Closed after initial enquiries Council tax support 27-Nov-2025

Summary: We cannot investigate this complaint about Council tax payments and liability. Ms X has already appealed to the Valuation Tribunal and the law says we cannot investigate. Nor will we investigate the Council’s billing because it is unlikely we would find fault.

London Borough of Hackney (25 010 701)

Statement Closed after initial enquiries Council tax support 27-Nov-2025

Summary: We will not investigate this complaint about Miss X’s claim for a council tax reduction. This is because the complaint is late and there are no good reasons for this.

Trafford Council (25 008 972)

Statement Closed after initial enquiries Council tax support 20-Nov-2025

Summary: We will not investigate this complaint about a council tax support decision. This is because it is reasonable to expect Mr X to appeal to the Valuation Tribunal.

West Northamptonshire Council (25 010 805)

Statement Closed after initial enquiries Council tax support 18-Nov-2025

Summary: We will not investigate this complaint about the Council’s refusal to backdate Council tax reduction.

Durham County Council (25 008 789)

Statement Closed after initial enquiries Council tax support 11-Nov-2025

Summary: We will not investigate this complaint about the Council’s failure to notify Miss X about its decision regarding her council tax reduction application. This is because Miss X has right of appeal to the Valuation Tribunal and it would be reasonable for her to use it.

East Riding of Yorkshire Council (24 022 845)

Statement Closed after initial enquiries Council tax support 06-Nov-2025

Summary: We will not investigate this complaint about the Council’s decision not to backdate Mrs X’s Council Tax Reduction further. This is because Mrs X could have reasonably used her right of appeal to the Valuation Tribunal.