Decision search
Your search has 51783 results
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London Borough of Hammersmith & Fulham (24 004 289)
Statement Closed after initial enquiries Allocations 19-Aug-2024
Summary: We will not investigate this complaint about the way the Council has handled the complainant’s housing application. This is because there is insufficient evidence of fault by the Council.
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Durham County Council (24 004 686)
Statement Closed after initial enquiries Looked after children 19-Aug-2024
Summary: We will not investigate this complaint about the Council’s response to the complainant’s concerns about her children’s welfare. This is because there is no evidence of fault on the Council’s part, and investigation would not lead to the outcome the complainant wants.
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Wirral Metropolitan Borough Council (24 004 743)
Statement Closed after initial enquiries Charging 19-Aug-2024
Summary: We will not investigate Mrs X’s complaint about care charges sought by the Council from the late Mrs Y’s estate, nor its handling of and responses to her complaint. The charging complaint is late and there are no good reasons for us to investigate it now. We do not investigate councils’ complaint-handling where we are not investigating the core issue which gave rise to the complaint.
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Rotherham Metropolitan Borough Council (24 004 925)
Statement Closed after initial enquiries Allocations 19-Aug-2024
Summary: We will not investigate Mr X’s complaint that the Council wrongly suspended his housing account for six months and that it has refused to backdate his housing application to 2019. Part of the complaint is late and there is insufficient evidence of fault in its recent actions to warrant an investigation.
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Sandwell Metropolitan Borough Council (24 005 006)
Statement Closed after initial enquiries Commercial and contracts 19-Aug-2024
Summary: We will not investigate this complaint about how the Council set annual rent for a carpark. There is not enough evidence of fault in how the Council made its decision to justify our involvement.
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London Borough of Lewisham (24 005 158)
Statement Closed after initial enquiries Special educational needs 19-Aug-2024
Summary: We will not investigate Miss X’s complaint about the failure to provide Y with an education as we are unlikely to find fault. And it is reasonable to expect Miss X to have appealed the Council’s decision not to assess Y for an Education Health and Care Plan.
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London Borough of Haringey (24 005 175)
Statement Upheld Parking and other penalties 19-Aug-2024
Summary: We will not investigate Mr X’s complaint about two penalty charge notices issued by the Council. This is because the Council has cancelled the penalty charge notices and it would have been reasonable for Mr X to appeal against them to London Tribunals.
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London Borough of Hounslow (24 005 211)
Statement Closed after initial enquiries Allocations 19-Aug-2024
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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London Borough of Lambeth (24 001 821)
Statement Closed after initial enquiries Council tax 19-Aug-2024
Summary: We will not investigate this complaint about the Council’s decision on a council tax support application. It is reasonable for Mr X to appeal to the Valuation Tribunal which is the body appointed to consider challenges to council tax decisions.
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Statement Closed after initial enquiries Residential care 19-Aug-2024
Summary: We will not investigate this complaint about the care someone received in a care home or the information provided to their representative. This is because it does not meet the tests in our Assessment Code; there is not enough evidence of fault in the provider’s actions or of significant injustice to the person, and we could not likely resolve any dispute about what happened so the matter does not warrant us investigating.