Decision search
Your search has 55054 results
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Lancashire County Council (24 009 227)
Statement Upheld Rights of way 14-May-2025
Summary: Mr X complained of the Council’s handling of a Definitive Map Modification Order which was submitted in 2018 regarding a pathway. He said the Council has failed to submit the order to the Planning Inspectorate for it to consider and therefore a decision has still not been made whether to add the pathway as a Public Right of Way to the Definitive Map. As a result, Mr X says the pathway is at risk of being restricted to users because a developer has submitted a planning application and intends to divert the pathway. The Council was at fault as it has not submitted the order to the Planning Inspectorate to date. However, there is no injustice to Mr X or other users as the developer could apply to divert the pathway regardless of whether it is recorded on the definitive map.
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London Borough of Redbridge (24 009 734)
Statement Upheld School transport 14-May-2025
Summary: Mrs X complained the Council failed to consider her son’s circumstances when refusing his application for school transport assistance. There is conflicting evidence about whether the Council followed its policy, the Council failed to follow Government guidance and failed to explain its reasoning when writing to Mrs X to tell her its decision. An agreement to carry out a further appeal, apology, payment to Mrs X, changes to the Council’s transport policy and reminder to officers is satisfactory remedy.
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Transport for London (24 022 311)
Statement Closed after initial enquiries Parking and other penalties 14-May-2025
Summary: We will not investigate this complaint about Penalty Charge Notices because there is not enough evidence of fault to justify investigating and it is not a good use of public funds to investigate how a Council dealt with a complaint.
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Welwyn Hatfield Borough Council (24 022 325)
Statement Closed after initial enquiries Refuse and recycling 14-May-2025
Summary: We will not investigate Mrs X’s complaint about the Council issuing her a Fixed Penalty Notice for alleged fly tipping. This is because Mrs X had the opportunity to raise a defence against the issuing of the notice in court rather than paying it.
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Warwickshire County Council (24 022 651)
Statement Closed after initial enquiries Other 14-May-2025
Summary: We will not investigate Miss X’s complaint about the Council’s handling of a safeguarding referral for her child. We have already considered some complaints Miss X has raised about this matter. The Council’s apologies appropriately remedy the injustice caused for other parts of Miss X’s complaint. We could achieve nothing more by investigating.
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Wokingham Borough Council (24 022 673)
Statement Closed after initial enquiries Parking and other penalties 14-May-2025
Summary: We cannot investigate this complaint about a Penalty Charge Notice because the complainant appealed to the tribunal.
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Dudley Metropolitan Borough Council (24 022 700)
Statement Closed after initial enquiries Other 14-May-2025
Summary: We will not investigate this complaint about a vehicle the Council removed as an abandoned vehicle. This is because there is insufficient evidence of fault by the Council.
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London Borough of Newham (24 022 825)
Statement Closed after initial enquiries Parking and other penalties 14-May-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice. Mr X had the right to appeal to the tribunal and it is reasonable to expect him to have used that right. There is not enough evidence of fault on other points to warrant further investigation.
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Manchester City Council (24 022 970)
Statement Closed after initial enquiries Other 14-May-2025
Summary: We will not investigate Miss X’s complaint about the Council’s actions in relation to issuing her a Fixed Penalty Notice for littering. This is because Miss X can raise a defence against the issuing of the notice in court if she believes it was incorrectly issued.
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Broxbourne Borough Council (24 023 117)
Statement Closed after initial enquiries Parking and other penalties 14-May-2025
Summary: We will not investigate this complaint about a dropped kerb application. There is not enough evidence of fault in the Council’s action to warrant further investigation.