Decision search
Your search has 54369 results
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Oadby & Wigston Borough Council (24 013 733)
Statement Upheld Homelessness 23-Apr-2025
Summary: Miss X complained about the temporary accommodation provided by the Council. We find no fault in the Council’s decision to issue a warning letter about her behaviour or the placements provided. We do find fault in the Council’s delay responding to concerns about the standard of a temporary accommodation and the events leading her to sleep in her car. The Council has agreed to apologise and make a payment to Miss X.
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Westminster City Council (24 014 973)
Statement Closed after initial enquiries Other 23-Apr-2025
Summary: We cannot investigate this complaint about the Council’s legal proceedings in a business rates matter. We have no power to investigate the taking of court action and only a court can decide liability for business rates.
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Birmingham City Council (24 016 254)
Statement Closed after initial enquiries Enforcement 23-Apr-2025
Summary: We will not investigate this complaint about the Council decision to not take enforcement action against estate agent boards left in place for long periods of time. We have not seen enough evidence of fault to justify an investigation.
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London Borough of Harrow (24 016 555)
Statement Closed after initial enquiries Trees 23-Apr-2025
Summary: We will not investigate Mrs B’s complaint about the Council not removing two large trees which block light to her home. This is because there is not enough evidence of fault to justify an investigation.
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Westminster City Council (24 018 783)
Statement Closed after initial enquiries Assessment and care plan 23-Apr-2025
Summary: We will not investigate Ms X’s complaint about the Council not providing her with enough care hours and about the Council’s refusal to allow her food expenses to be considered disability related expenditure. This is because there is insufficient evidence of fault.
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Leeds City Council (24 018 964)
Statement Closed after initial enquiries Residential care 23-Apr-2025
Summary: We will not investigate Miss X’s complaint about a care home being unable to find and return her late mother’s clothing. This is mainly because we could not add to the previous investigation carried out by the care home. Miss X could reasonably take court action if she wants compensation.
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Kent County Council (24 019 050)
Statement Closed after initial enquiries School transport 23-Apr-2025
Summary: We will not investigate Ms X’s complaint about the provision of free to home to school transport. There is not enough evidence of fault by the Council to justify our involvement.
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London Borough of Hackney (24 019 088)
Statement Closed after initial enquiries Noise 23-Apr-2025
Summary: We will not investigate Ms X’s complaint about the Council’s response to her reports of noise from early morning deliveries to a nearby grocery shop. The Council has taken proportionate steps to investigate and reduce the noise. There is not enough evidence of fault to warrant further investigation.
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Shropshire Council (24 019 559)
Statement Closed after initial enquiries Assessment and care plan 23-Apr-2025
Summary: We will not investigate this complaint about a financial assessment for adult social care charges. This is because there is not enough evidence of fault by the Council and investigation would not achieve a different outcome.
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London Borough of Camden (24 019 597)
Statement Closed after initial enquiries Allocations 23-Apr-2025
Summary: We will not investigate Miss X’s complaint about how the Council handled her application to join its housing register. There is not enough evidence of fault by the Council to warrant investigation.