Decision search
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Three Rivers District Council (24 010 068)
Statement Closed after initial enquiries Councillor conduct and standards 14-Nov-2024
Summary: We will not investigate this complaint about the way the Council considered complaints about councillors. There is not enough evidence of fault in the way the Council considered the complaints about the conduct of two councillors. Also, we will not reconsider matters on which we have already made a decision.
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Wakefield City Council (24 010 161)
Statement Closed after initial enquiries Planning applications 14-Nov-2024
Summary: We will not investigate this complaint about the Council’s decision to grant planning permission for a site next to the complainant’s home. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complaint is late, and we have seen no reason to exercise discretion on this point.
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Essex County Council (24 009 589)
Statement Closed after initial enquiries Special educational needs 14-Nov-2024
Summary: We will not investigate this complaint about the release of a personal budget to Miss X to meet her child’s special educational needs. There is not enough evidence of fault by the Council to warrant our further involvement.
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London Borough of Tower Hamlets (24 009 622)
Statement Closed after initial enquiries Managing council tenancies 14-Nov-2024
Summary: We cannot investigate this complaint about the Council’s handling of Mr X’s housing tenancy matters. This is because the complaint falls outside our jurisdiction and falls instead within that of the Housing Ombudsman Service.
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London Borough of Redbridge (24 009 664)
Statement Closed after initial enquiries Homelessness 14-Nov-2024
Summary: We will not investigate this complaint about Ms X’s housing. The Council has offered an adequate remedy for its failure to offer an appointment about Ms X’s options in late 2023. There is not enough evidence of fault in the Council’s general position on how it responds when a temporary accommodation provider wants the property back. Ms X could reasonably take court action if she wants compensation for alleged health damage. Other parts of the complaint should complete the Council’s complaint procedure before we will consider them.
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North East Derbyshire District Council (24 009 825)
Statement Closed after initial enquiries Enforcement 14-Nov-2024
Summary: We will not investigate this complaint about how the Council has dealt with breaches of planning control. This is because we are unlikely to find fault.
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Worcestershire County Council (24 009 841)
Statement Upheld Direct payments 14-Nov-2024
Summary: We will not investigate Mrs X’s complaint that the Council delayed in resolving her complaint about an invoice. This is because an investigation would not lead to any further findings or outcomes.
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Epping Forest District Council (24 012 774)
Statement Closed after initial enquiries Planning applications 14-Nov-2024
Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control. This is because the complaint is late.
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Statement Closed after initial enquiries Other 14-Nov-2024
Summary: We will not investigate Ms X’s complaint about the Council’s decision on how it would provide her with information she asked for. Another investigation would not change the outcome.
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St Helens Metropolitan Borough Council (24 012 814)
Statement Closed after initial enquiries Leisure and culture 14-Nov-2024
Summary: We will not investigate this complaint about the Council’s decision-making relating to membership at a leisure facility. This is because it is unlikely we would find fault and there is no significant injustice.