Decision search
Your search has 54369 results
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Sheffield City Council (25 006 788)
Statement Closed after initial enquiries School admissions 27-Jul-2025
Summary: We will not investigate Mrs X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.
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Leeds City Council (25 006 982)
Statement Closed after initial enquiries School admissions 27-Jul-2025
Summary: We will not investigate Mrs X’s complaint about an unsuccessful school admission appeal. This is because there is not enough evidence of fault for us to be able to question the panel’s decision.
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East Hampshire District Council (25 003 596)
Statement Closed after initial enquiries Planning applications 27-Jul-2025
Summary: We will not investigate Mr X’s complaint about how the Council decided to grant planning permission for a nearby property extension. This is because there is not enough evidence of fault in the way the Council reached its decision.
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Spelthorne Borough Council (25 003 678)
Statement Closed after initial enquiries Parking and other penalties 27-Jul-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to issue a Penalty Charge Notice. This is because Mr X has appealed to a tribunal.
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Manchester City Council (25 003 702)
Statement Closed after initial enquiries Other 27-Jul-2025
Summary: We will not investigate Mr X’s complaint about the Council sharing his information or how it chose to manage his contact with it. The Information Commissioner’s Office is the right organisation to deal with data-sharing concerns and there is not enough evidence of fault to justify an investigation.
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Kirklees Metropolitan Borough Council (25 004 193)
Statement Closed after initial enquiries Drainage 27-Jul-2025
Summary: We will not investigate this complaint about drainage issues because the complaint is late without good reasons to exercise discretion to investigate it now and the courts are better placed to consider this complaint.
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Bristol City Council (25 004 729)
Statement Closed after initial enquiries Highway repair and maintenance 27-Jul-2025
Summary: We will not investigate this complaint about highway repair and maintenance because the court is better placed to consider the issues raised.
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Luton Borough Council (25 004 958)
Statement Closed after initial enquiries Council tax 27-Jul-2025
Summary: We will not investigate this council tax complaint because there is insufficient evidence of fault causing injustice, and because the complainant could have used his appeal rights.
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London Borough of Barking & Dagenham (25 005 003)
Statement Closed after initial enquiries Allocations 27-Jul-2025
Summary: We will not investigate Miss B’s complaint that the Council wrongly decided she no longer qualifies to remain on the Council’s housing register. This is because there is not enough evidence of fault to justify an investigation.
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Bedford Borough Council (24 013 793)
Statement Upheld Charging 27-Jul-2025
Summary: Mr X complained the Council has failed to properly complete his financial assessments or correctly consider his disability related expenses, which has resulted in unaffordable care charges and a substantial debt. We found the Council at fault for not identifying and assisting Mr X in managing his escalating debt, and for the delays in the complaint process. These faults have caused Mr X distress and frustration. The Council will apologise, make a payment and take action to improve communication between the finance team and adult social care team, and produce guidance for staff about managing debt for vulnerable adults.