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  • Birmingham City Council (24 011 737)

    Statement Closed after initial enquiries School transport 18-Jan-2025

    Summary: We will not investigate this complaint about the Council’s decision to award the complainant’s daughter a Personal Transport Budget, rather than the complainant’s preferred form of education transport assistance. This is because there is no evidence of fault on the Council’s part.

  • Birmingham City Council (24 011 885)

    Statement Closed after initial enquiries School transport 18-Jan-2025

    Summary: We will not investigate this complaint about the Council’s decision to refuse the complainant’s application and appeal for education transport for her daughter. This is because there is no evidence of fault on the Council’s part.

  • London Borough of Hillingdon (24 012 492)

    Statement Closed after initial enquiries Special educational needs 18-Jan-2025

    Summary: We will not investigate this complaint about the Council’s decision to cease to maintain the complainant’s Education Health and Care Plan. This is because it would have been reasonable for his representative to use the right to appeal to the First-tier Tribunal (Special Educational Needs and Disability).

  • Calderdale Metropolitan Borough Council (24 014 044)

    Statement Closed after initial enquiries Refuse and recycling 18-Jan-2025

    Summary: We will not investigate this complaint about litter being left on the street following household waste collections. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The injustice to Mr X is not significant enough to warrant an investigation and it is unlikely we could add anything to the Council’s response.

  • Transport for London (24 016 758)

    Statement Closed after initial enquiries Parking and other penalties 17-Jan-2025

    Summary: We will not investigate this complaint about a Penalty Charge Notice. The Authority has decided to cancel the penalty and associated enforcement. We could not achieve anything further by investigating the matter.

  • Wiltshire Council (24 015 982)

    Statement Closed after initial enquiries Other 17-Jan-2025

    Summary: We will not investigate this complaint about damage to a street tree as there is insufficient personal injustice caused to the complainant to warrant our further action.

  • Arun District Council (24 016 070)

    Statement Closed after initial enquiries Councillor conduct and standards 17-Jan-2025

    Summary: We will not investigate this complaint about how the Council’s Monitoring Officer dealt with the complainant’s concerns about the conduct of a councillor. This is because we are unlikely to find fault.

  • Oxfordshire County Council (24 015 846)

    Statement Closed after initial enquiries Street furniture and lighting 17-Jan-2025

    Summary: We will not investigate this complaint about the Council’s decision to locate a speed restriction sign that encroaches onto Mr X’s property. There is no worthwhile outcome we can achieve as only the courts can make a judgement on trespass and direct the Council to act.

  • Manchester City Council (24 015 853)

    Statement Closed after initial enquiries Other 17-Jan-2025

    Summary: We will not investigate this complaint about a Fixed Penalty Notice for littering. The Council has cancelled the penalty, and so there is nothing further we could achieve by investigating.

  • Transport for London (24 015 856)

    Statement Closed after initial enquiries Parking and other penalties 17-Jan-2025

    Summary: We will not investigate this complaint about a low emission zone penalty charge notice as the injustice claimed by the complainant does not arise directly from any authority fault.

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