Decision search
Your search has 50691 results
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Norfolk County Council (24 013 425)
Statement Closed after initial enquiries School transport 17-Jan-2025
Summary: We will not investigate this complaint about the decision to refuse the complainant’s application and appeal for school transport assistance for her son. This is because there is no evidence of fault on the Council’s part.
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Royal Borough of Kingston upon Thames (24 011 349)
Statement Closed after initial enquiries Highway repair and maintenance 17-Jan-2025
Summary: We will not investigate Mr X’s complaint about a bollard installed close to the front of his property. This is because there is insufficient evidence of fault by the Council to warrant an investigation and it has already taken suitable action to resolve the matter.
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Sandwell Metropolitan Borough Council (24 011 617)
Statement Closed after initial enquiries Residential care 17-Jan-2025
Summary: We will not investigate Mrs Y’s complaint about the care provided to her father, Mr X, when he was resident in a care home. This is because we consider it unlikely that our investigation would be able to add to the work that has already been undertaken by the care home and Council in response to Mrs Y’s complaint.
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Statement Closed after initial enquiries Other 17-Jan-2025
Summary: We will not investigate Mrs Y’s complaint about the care provided to her father, Mr X, when he was resident in a care home. This is because we consider it unlikely that our investigation would be able to add to the work that has already been undertaken by the care home and Council in response to Mrs Y’s complaint.
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North Tyneside Metropolitan Borough Council (24 011 784)
Statement Upheld Transition from childrens services 17-Jan-2025
Summary: We will not investigate Mr X’s complaint about the lack of care and support received from the Council’s children and adult social care services. This is because the Council agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused
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Warwickshire County Council (24 011 924)
Statement Closed after initial enquiries Child protection 17-Jan-2025
Summary: We will not investigate this complaint about child protection matters. This is because we could not add to the Councils investigation.
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London Borough of Newham (24 012 547)
Statement Closed after initial enquiries Refuse and recycling 17-Jan-2025
Summary: We will not investigate this complaint about missed bin collections. We could not add to the Council’s response, and it is unlikely an investigation would lead to a different outcome.
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South Gloucestershire Council (24 012 572)
Statement Closed after initial enquiries Direct payments 17-Jan-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her direct payments. This is because there is insufficient evidence of fault which would warrant an investigation.
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City of Doncaster Council (24 013 808)
Statement Closed after initial enquiries Other 17-Jan-2025
Summary: We will not investigate this complaint about the Council’s decision to grant a certificate of existing lawful use or development for Mr X’s neighbour to conduct a business from home. We have not seen enough evidence of fault in the way the Council considered the application before making its decision. Also, the Council confirms an investigation into reports the neighbour is breaching the certificate remains ongoing.
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London Borough of Hackney (24 014 271)
Statement Closed after initial enquiries Council tax 17-Jan-2025
Summary: We will not investigate this complaint about the Council’s decision to remove single person discount from Ms X’s council tax account as Ms X could have appealed this decision to the Valuation Tribunal.