Decision search
Your search has 54156 results
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London Borough of Barnet (25 009 665)
Statement Closed after initial enquiries Council tax 07-Sep-2025
Summary: We will not investigate this complaint about an empty homes Council tax premium because there is a right of appeal to a Valuation Tribunal.
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London Borough of Waltham Forest (25 001 382)
Statement Closed after initial enquiries Allocations 07-Sep-2025
Summary: We will not investigate this complaint about Housing allocations, banding and housing benefits The complaint is late and we have seen no good reason why Miss X could not have complained to us much sooner.
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Southend-on-Sea City Council (25 001 667)
Statement Upheld Homelessness 07-Sep-2025
Summary: Ms D says the Council has provided unsuitable temporary accommodation. I have upheld the complaint. The Council has agreed to pay ongoing monthly redress payments until Ms D is suitably housed.
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Derbyshire County Council (25 002 027)
Statement Closed after initial enquiries Child protection 07-Sep-2025
Summary: We will not investigate Mr X’s complaint that the Council refused to consider a complaint from him, or its decision to place restrictions on his contact. This is because there is insufficient evidence of fault. We cannot investigate Mr X’s complaint about information provided to the courts because the law prevents us from investigating what happens in court.
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Charnwood Borough Council (25 009 920)
Statement Closed after initial enquiries Council tax 07-Sep-2025
Summary: We will not investigate this complaint about a Council tax discount because there is a right of appeal to a Valuation Tribunal.
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Darlington Borough Council (25 010 076)
Statement Closed after initial enquiries Council tax 07-Sep-2025
Summary: We will not investigate this complaint about a Council tax discount and fine because there is a right of appeal to a Valuation Tribunal.
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Nottinghamshire County Council (25 012 102)
Statement Closed after initial enquiries School transport 07-Sep-2025
Summary: We will not investigate Miss X’s complaint about the Council’s decision to refuse a home to school transport application. It is unlikely we would find fault.
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Coventry City Council (25 005 917)
Statement Closed after initial enquiries Allocations 07-Sep-2025
Summary: We will not investigate this complaint about the Council’s decisions that he does not qualify to join its housing register. Part of the complaint is late without good enough reason to investigate it now. On the part that is not late, there is not enough evidence of fault justifying investigating.
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London Borough of Bromley (24 019 717)
Statement Closed after initial enquiries Special educational needs 05-Sep-2025
Summary: We will not investigate this complaint about delay and failure in communication on the Council’s part. The fault the complainant has identified is not separable from the process of amending his daughter’s Education Health and Care plan and, as such, does not fall to be investigated by the Ombudsman.
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Kirklees Metropolitan Borough Council (24 016 885)
Statement Upheld Direct payments 04-Sep-2025
Summary: Mr X complained about the Council’s decision to end direct payments to his relative Mr Z. There was no fault in the way the Council reached its decision. There was fault in its communication with Mr Z and in its failure to ensure there was a proper coordinated handover of care. The Council has agreed to apologise and make a payment to Mr Z to acknowledge the uncertainty and distress this caused him. The Council also failed to properly explore Mr Z’s request for a day centre and Mr and Mrs X’s request for respite. It has agreed to apologise to Mr and Mrs X for the uncertainty caused, review Mr Z’s care needs assessment and carry out new carer’s assessments of Mr and Mrs X.