Decision search
Your search has 55054 results
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London Borough of Haringey (24 021 673)
Statement Closed after initial enquiries Allocations 19-May-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation. It is reasonable for Mr X to ask for a further review of his case if he has sufficient new evidence to support it.
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London Borough of Redbridge (24 021 715)
Statement Closed after initial enquiries Commercial and contracts 19-May-2025
Summary: We will not investigate Mr X’s complaint about a Council’s involvement with a property management company. We could not achieve what he wants and any contractual dispute between Mr X and the property management company are private matters which are better considered by a court.
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London Borough of Hackney (24 021 771)
Statement Closed after initial enquiries Allocations 19-May-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which has caused any significant injustice to Ms X.
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Wokingham Borough Council (24 021 854)
Statement Closed after initial enquiries Special educational needs 19-May-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her request it issue her son with an Education, Health and Care Plan. Ms X appealed to the First-tier Tribunal (Special Educational Needs and Disability). This places the complaint outside our jurisdiction.
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Isle of Wight Council (24 021 898)
Statement Closed after initial enquiries Planning applications 19-May-2025
Summary: We will not investigate this complaint about the Council’s handling of a planning application and related planning enforcement issues. There is insufficient evidence that any fault in the determination of the application has affected the outcome. The complainant’s concerns about the handling of the planning enforcement issues are premature, as they have not been considered under the Council’s complaints procedure.
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North Yorkshire Council (24 020 467)
Statement Closed after initial enquiries Pollution 19-May-2025
Summary: We will not investigate Mrs X’s complaint about how the Council dealt with her reports of pollution. This is because there is insufficient evidence of fault causing her a significant injustice.
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Stratford-on-Avon District Council (24 021 031)
Statement Closed after initial enquiries Building control 19-May-2025
Summary: We will not investigate this complaint about the Council’s handling of Planning and Building Control matters relating to the complainant’s development. There is insufficient evidence of fault by the Council, and we are unlikely to achieve a substantively different outcome.
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Transport for London (24 021 034)
Statement Upheld Public transport 19-May-2025
Summary: We will not investigate this complaint about public transport because we are satisfied with the actions the Authority has already taken.
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London Borough of Bromley (24 021 367)
Statement Closed after initial enquiries Traffic management 19-May-2025
Summary: We will not investigate Mrs X’s complaint about inadequate traffic management on her road. This is because there is not enough evidence of fault by the Council.
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Shropshire Council (23 015 771)
Statement Upheld Building control 18-May-2025
Summary: Mr F complained the Council carried out inadequate inspections of building work completed by his contractor and therefore failed to identify non-compliance with building regulations. We do not find the Council at fault for its inspections. However, we do find it at fault for poor complaint handling. This caused Mr F unnecessary time and trouble, which we consider an injustice. The Council agreed to apologise to Mr F. We considered this provided a fair remedy to the complaint, taking account also of an earlier commitment the Council gave not to charge Mr F for additional building inspections required.