Decision search
Your search has 55054 results
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Hampshire County Council (25 016 902)
Statement Closed after initial enquiries Other 10-Nov-2025
Summary: We will not investigate this complaint about the Council's handling of an information request as this is best dealt with by the Information Commissioner's Office. We will not investigate how the Council dealt with Mr X’s complaint about this, as in isolation, this does not cause Mr X a level of injustice that would warrant our further involvement.
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Newcastle upon Tyne City Council (25 016 960)
Statement Closed after initial enquiries Other 10-Nov-2025
Summary: We will not investigate Mr C’s complaint that his property was damaged during Council highway works. This is because it is reasonable for Mr C to pursue his compensation claim by taking the Council to court.
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Royal Borough of Greenwich (25 017 255)
Statement Closed after initial enquiries Other 10-Nov-2025
Summary: We cannot investigate Mr B’s complaint about the Council’s failure to repair a damaged fence at one of its properties. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.
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London Borough of Sutton (25 013 020)
Statement Closed after initial enquiries Refuse and recycling 10-Nov-2025
Summary: We will not investigate Mrs X’s complaint that the Council refused to refund a bulky waste collection she cancelled. This is because the claimed injustice is not significant enough to warrant our involvement.
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Great Yarmouth Borough Council (25 013 436)
Statement Closed after initial enquiries Council tax 10-Nov-2025
Summary: We will not investigate this complaint about a Council tax premium and discount because there is a right of appeal to a Valuation Tribunal.
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North Yorkshire Council (25 013 455)
Statement Closed after initial enquiries Council tax 10-Nov-2025
Summary: We will not investigate this complaint about a Council tax premium because the complainant appealed to a Valuation Tribunal and a further right of appeal to the Valuation Tribunal was available.
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Kent County Council (25 013 461)
Statement Closed after initial enquiries Other 10-Nov-2025
Summary: We cannot investigate Mr X’s complaints about the preparation and content of a section 7 report because the matter was before a court and the law says we cannot investigate. We will not investigate Mr X’s complaint about the Council’s complaints process because the primary matter is outside our jurisdiction.
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London Borough of Redbridge (25 013 464)
Statement Closed after initial enquiries Parking and other penalties 10-Nov-2025
Summary: We will not investigate this complaint about a penalty charge notice. This is because it would have been reasonable for Mr X to appeal to the London Tribunals.
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Sheffield City Council (25 013 777)
Statement Closed after initial enquiries Council tax 10-Nov-2025
Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.
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Epping Forest District Council (24 016 284)
Statement Upheld Homelessness 10-Nov-2025
Summary: Miss X complained the Council did not respond properly to her homelessness. She also complained about how it handled her housing allocation. The Council was at fault. The Council delayed carrying out work to Miss X’s accommodation and wrongly suspended her from bidding on its housing register. The Council will review its policy, apologise to Miss X and make a symbolic payment to her.