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  • Staffordshire County Council (24 006 887)

    Statement Closed after initial enquiries Child protection 21-Sep-2024

    Summary: We will not investigate this complaint about the Council’s refusal to provide the complainant with information. This is because there is no evidence of fault on the Council’s part, and it is open to the complainant to raise the matter in court.

  • Essex County Council (24 006 645)

    Statement Closed after initial enquiries Highway adoption 20-Sep-2024

    Summary: We will not investigate this complaint about the Council’s involvement with highway alterations in relation not a planning application. The application has not yet bene determined and Mr X would need to challenge any decision affecting his property by way of the courts.

  • London Borough of Tower Hamlets (22 012 133)

    Report Upheld Homelessness 19-Sep-2024

    Summary: Ms X complained about the Council’s handling of her homelessness when she fled domestic abuse with her children.

  • Royal Borough of Windsor and Maidenhead Council (24 006 564)

    Statement Closed after initial enquiries Child protection 19-Sep-2024

    Summary: We will not investigate this complaint that the Council failed to act upon a safeguarding referral. This is because we could not add to the investigation carried out by the Council.

  • Sheffield City Council (24 006 527)

    Statement Closed after initial enquiries Allocations 19-Sep-2024

    Summary: We will not investigate this complaint about the Council’s rejection of a request for a review of a housing application assessment. There is insufficient evidence of fault which would warrant an investigation.

  • North Hertfordshire District Council (23 014 065)

    Report Upheld Noise 19-Sep-2024

    Summary: Miss F complained the Council wrongly delayed serving an abatement notice on a neighbouring business after it had identified a statutory noise nuisance. Although the Council has accepted it was at fault for this, Miss F complained it has not offered a financial remedy to reflect her loss of amenity and distress arising from the delay. Miss F also says the business is yet to comply with the requirements of the abatement notice, but the Council has not taken action to enforce it.

  • London Borough of Hammersmith & Fulham (24 006 604)

    Statement Closed after initial enquiries Other 19-Sep-2024

    Summary: We will not investigate this complaint about the actions of the Council’s children’s services between 2010 and 2021. This is because the complaint is made late and I see no good reason to exercise discretion and consider it now.

  • Swindon Borough Council (24 006 668)

    Statement Closed after initial enquiries Planning applications 19-Sep-2024

    Summary: We will not investigate this complaint about the Council’s decision to process a planning application and not to refund the application fee. Further investigation will not lead to a different outcome. Also we cannot require the Council to refund the fee as the planning application was processed and planning permission granted.

  • London Borough of Camden (24 006 748)

    Statement Closed after initial enquiries Allocations 19-Sep-2024

    Summary: We will not investigate this complaint about housing allocations because it is late, without good reason to exercise discretion to investigate the complaint now.

  • West Sussex County Council (24 007 251)

    Statement Closed after initial enquiries Child protection 19-Sep-2024

    Summary: We will not investigate this late complaint about the Council’s involvement in Mr X’s children’s case. Mr X could have complained to us sooner. The courts have also considered the substantive matters and we have no power to change court decisions.

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