Decision search
Your search has 49843 results
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Swindon Borough Council (24 007 610)
Statement Closed after initial enquiries Parking and other penalties 23-Sep-2024
Summary: We will not investigate this complaint about action taken by the Council after it found the complainant was using their driveway without having a dropped kerb installed. This is because the complaint is made late.
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London Borough of Southwark (24 007 819)
Statement Closed after initial enquiries Refuse and recycling 23-Sep-2024
Summary: We will not investigate this complaint that Council refuse collectors are responsible for damage to the complainant’s car. This is because it is reasonable for the complainant to pursue the matter in court.
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London Borough of Sutton (24 007 926)
Statement Closed after initial enquiries Other 23-Sep-2024
Summary: We will not investigate this complaint about the contents of a Section 7 report because it concerns matters that either were or could have been discussed in court. Other bodies are better placed to consider other elements of this complaint.
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Stockport Metropolitan Borough Council (24 007 605)
Statement Closed after initial enquiries Highway repair and maintenance 23-Sep-2024
Summary: We will not investigate this complaint about highways drainage maintenance because the courts are better placed to consider the complaint.
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London Borough of Barnet (24 009 023)
Statement Closed after initial enquiries Licensing 23-Sep-2024
Summary: We will not investigate this complaint about the Council’s decision to serve an Improvement Notice on Ms X’s tenanted property. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is a right of appeal to the First-Tier Tribunal Property Chamber against the Council’s decision. It is reasonable to expect Ms X to take up her appeal rights.
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Warwickshire County Council (24 000 745)
Statement Upheld School admissions 23-Sep-2024
Summary: Mr X complained about the Council’s refusal of his application for delayed entry to reception for his summer born child, Y. The Council was at fault as it failed to consider whether it was in Y’s best interests to start reception or year one in September 2025. The Council has agreed to apologise, re-take its decision, review other recent decisions, and review its policy.
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Salford City Council (24 006 065)
Statement Closed after initial enquiries Other 22-Sep-2024
Summary: We will not investigate this complaint about the Council charging a private landlord for removing an accumulation of waste from his rented property. There is insufficient evidence of fault which would warrant an investigation.
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Essex County Council (24 006 301)
Statement Upheld Special educational needs 22-Sep-2024
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Cardinal Heenan Catholic High School, Liverpool (24 006 325)
Statement Closed after initial enquiries School admissions 22-Sep-2024
Summary: We will not investigate Miss X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault.
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Hampshire County Council (24 005 748)
Statement Closed after initial enquiries Child protection 22-Sep-2024
Summary: We will not investigate this complaint about the conduct of a child protection conference by the Council as there would be no worthwhile outcome from doing so. The decision the Council reached was one within the range available to it, regardless of not having interviewing Mr X before completing an assessment. And an erroneous comment by a police representative was corrected on the record of the child protection conference. The Information Commissioner’s Office is better placed than us to deal with a complaint about any remaining disputed data or non-disclosure of data.