Decision search
Your search has 50691 results
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London Borough of Brent (24 014 582)
Statement Closed after initial enquiries Parking and other penalties 27-Jan-2025
Summary: We will not investigate this complaint about highway maintenance because there is not enough evidence of fault to justify investigating.
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East Cambridgeshire District Council (24 014 641)
Statement Closed after initial enquiries Noise 27-Jan-2025
Summary: We will not investigate this complaint about the Council’s handling of a noise nuisance complaint. There is not enough evidence of fault by the Council to warrant an investigation.
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Suffolk County Council (24 013 064)
Statement Upheld Special educational needs 27-Jan-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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London Borough of Wandsworth (24 013 228)
Statement Closed after initial enquiries Allocations 27-Jan-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation. It is reasonable for Mrs X to ask for a further review of her application if her circumstances have changed.
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London Borough of Waltham Forest (24 013 236)
Statement Closed after initial enquiries Child protection 27-Jan-2025
Summary: We will not investigate this complaint about fault in a child protection matter. Investigation by us of the Council‘s actions in respect of Mx X would be unlikely to find sufficient evidence of fault to warrant our further involvement.
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London Borough of Wandsworth (24 013 416)
Statement Closed after initial enquiries Special educational needs 27-Jan-2025
Summary: We cannot investigate Ms X’s complaint the Council failed to update her child, Y’s Education and Health Care Plan and misled her about a reassessment for additional support. This is because Ms X has used her right of appeal to a tribunal and the issues she raises are not separable from that appeal.
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Barchester Healthcare Homes Limited (24 013 478)
Statement Closed after initial enquiries Residential care 27-Jan-2025
Summary: We will not investigate Mr X’s complaint about the Care Provider not meeting his wife Mrs X’s care needs during her planned two-week respite stay, a staff member making comments to her which upset her, and how it dealt with his complaint. Investigation by us is unlikely to add to the Care Provider’s investigation nor achieve a different outcome. There is not enough evidence of actions by the Care Provider amounting to fault to warrant us investigating. We do not investigate providers’ complaint-handling where we are not investigating the core issues giving rise to the complaint.
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East Sussex County Council (24 013 505)
Statement Closed after initial enquiries Charging 27-Jan-2025
Summary: We will not investigate this complaint about financial assessment for adult social care charges, and the Council’s decision about a deprivation of asset. This is because it is unlikely we would find fault in the Council’s decision-making process or reach a different outcome.
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Leicestershire County Council (24 013 774)
Statement Closed after initial enquiries Special educational needs 27-Jan-2025
Summary: We will not investigate this complaint about how the Council dealt with Mr Z’s education provision. This is because the complaint is made late, and I see no good reason to exercise discretion and consider it now.
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Sefton Metropolitan Borough Council (24 014 969)
Statement Closed after initial enquiries Other 27-Jan-2025
Summary: We will not investigate Mr X’s complaint about a data breach by the Council and about its response to his data requests. This is because complaints about data matters, such as this, are best considered and decided by the Information Commissioner’s Office.