Decision search
Your search has 54124 results
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Newcastle upon Tyne City Council (25 007 060)
Statement Closed after initial enquiries Highway repair and maintenance 14-Aug-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her claim for damages after her electric wheelchair hit a hole at a dropped kerb crossing. This is because this is a complaint about negligence which is a legal matter for the courts to consider and decide.
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Statement Closed after initial enquiries Enforcement 14-Aug-2025
Summary: We will not investigate this complaint about how the Council dealt with a possible breach of planning control. This is because we are unlikely to find fault.
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Rutland County Council (25 007 450)
Statement Closed after initial enquiries Planning applications 14-Aug-2025
Summary: We will not investigate this complaint about how the Council dealt with the complainant’s planning application. This is because the complainant has appealed to the Planning Inspector.
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Stockport Metropolitan Borough Council (25 008 370)
Statement Closed after initial enquiries School admissions 14-Aug-2025
Summary: We will not investigate Mr X’s complaint about the Council’s school’s admissions appeal panel refusing his appeal. It is unlikely we would find fault which caused Mr X to lose out on a school place.
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Royal Borough of Kingston upon Thames (25 008 570)
Statement Closed after initial enquiries Leisure and culture 14-Aug-2025
Summary: We will not investigate this complaint about Miss X not being able to contact the library directly rather having to go through a call centre. This is because there is insufficient evidence of significant injustice. Additionally, we cannot achieve the outcome she is looking for.
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City of Wolverhampton Council (25 009 725)
Statement Closed after initial enquiries Other 14-Aug-2025
Summary: We will not investigate this complaint about the Council’s failure to follow its published complaint procedure. We consider the complainant has not suffered a significant personal injustice which warrants our involvement.
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Derbyshire County Council (25 001 914)
Statement Upheld Special educational needs 14-Aug-2025
Summary: We will not investigate Mr X’s complaint about delays following an Education Health and Care Plan annual review. We have upheld Mr X’s complaint as the Council has now agreed a proportionate way to resolve the complaint.
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Blaby District Council (25 002 141)
Statement Closed after initial enquiries Allocations 14-Aug-2025
Summary: We will not investigate this complaint about the Council’s decision on Ms X’s housing priority. There is insufficient evidence of fault to justify an investigation.
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Cheshire West & Chester Council (25 002 271)
Statement Closed after initial enquiries Other 14-Aug-2025
Summary: We will not investigate this complaint about the conduct of a support worker. This is mainly because there is not enough evidence of fault to justify investigating.
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Dacorum Borough Council (24 017 373)
Statement Upheld Enforcement 13-Aug-2025
Summary: We find the Council was at fault in delaying deciding a variation planning application that required changes to a housing development next to Mr X’s property. The Council also failed to make good land it owned that had been affected by the building work, which caused Mr X an injustice. The Council agreed to apologise to Mr X and make him a symbolic payment to remedy that injustice. Other matters raised by Mr X are for the Council to decide whether to enforce.