What do complaints teach us about end of life care?

See our latest report on the lessons that can be learnt from our complaints about end of life care given in care homes and in the home.

Transport


Recent statements in this category are shown below:

  • Blackburn with Darwen Council (25 025 128)

    Statement Closed after initial enquiries Transport 07-Jul-2026

    Summary: We will not investigate this complaint about the Council’s handling of Mr X's Blue Badge application because there is not enough evidence of fault. We will not investigate Mr X's concerns about Freedom of Information requests because these are matters the Information Commissioner's Office is better placed to consider.

  • Essex County Council (25 023 290)

    Statement Closed after initial enquiries Transport 07-Jul-2026

    Summary: We will not investigate this complaint about the way the Council dealt with Mrs X’s application to renew her blue badge. We consider further investigation will not lead to a different outcome.

  • Bedford Borough Council (25 022 847)

    Statement Closed after initial enquiries Transport 25-Jun-2026

    Summary: We will not investigate Ms X’s complaint about the Council’s decision to refuse her relative, Mr Y, a blue badge. There is insufficient evidence of fault to warrant an investigation.

  • London Borough of Lambeth (25 011 965)

    Statement Closed after initial enquiries Transport 23-Jun-2026

    Summary: We will not investigate this complaint about how the Council handled a freedom pass application. This is because there is not enough evidence of fault to warrant our involvement.

  • Brighton & Hove City Council (25 024 094)

    Statement Upheld Transport 22-Jun-2026

    Summary: We will not investigate this complaint about how the Council handled Mr X’s bus pass and Blue Badge applications. This is because further investigation would not lead to a different outcome.

  • Kirklees Metropolitan Borough Council (25 026 729)

    Statement Closed after initial enquiries Transport 17-Jun-2026

    Summary: We will not investigate this complaint about Mr X’s Blue Badge application because there is not enough evidence of fault in the Council’s decision-making to justify an investigation.

  • Trafford Council (25 028 837)

    Statement Closed after initial enquiries Transport 17-Jun-2026

    Summary: We will not investigate this complaint about Ms X’s Blue Badge application because there is not enough evidence of fault in the Council’s decision-making to justify an investigation.

  • Cumberland Council (25 030 266)

    Statement Closed after initial enquiries Transport 09-Jun-2026

    Summary: We will not investigate this complaint about Mr X’s Blue Badge application. This is because there is not enough evidence of fault, in the Council’s decision, to justify investigating.

  • Bracknell Forest Council (25 028 222)

    Statement Closed after initial enquiries Transport 08-Jun-2026

    Summary: We will not investigate this complaint about Mr X’s Blue Badge application because there is not enough evidence of fault in the Council’s decision to justify an investigation.

  • Cheshire East Council (25 029 394)

    Statement Closed after initial enquiries Transport 08-Jun-2026

    Summary: We will not investigate this complaint about Mr X’s Blue Badge application. This is because there is not enough evidence of fault, in the Council’s decision, to justify investigating.

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