West Sussex County Council (24 009 730)

Report Upheld Transport 17-Sep-2025

Summary: Mrs C complained the Council failed to properly consider the decision to remove funding for transport to day support for her son, Mr D, because he had a Motability car. Mrs C says the Council’s decision has resulted in added pressure on her and her husband; and costs neither they, nor Mr D, can meet.

London Borough of Tower Hamlets (25 006 761)

Statement Closed after initial enquiries Transport 16-Sep-2025

Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse him a Blue Badge. This is because it is unlikely we would find fault in the Council’s decision making.

Devon County Council (25 006 310)

Statement Closed after initial enquiries Transport 15-Sep-2025

Summary: We will not investigate this complaint about the Council’s decision not to issue Mrs X with a blue badge. This is because an investigation would be unlikely to find fault with the Council’s actions.

West Northamptonshire Council (24 017 055)

Statement Not upheld Transport 03-Sep-2025

Summary: Mrs X complained that the Council unfairly refused her application for a disabled parking badge. We have found that the Council was not at fault, because its approach to Mrs X’s application was neither unreasonable nor obviously at odds with the government’s best practice guidance. This means we cannot question the merits of the Council’s decision to refuse the application.

Devon County Council (25 008 670)

Statement Closed after initial enquiries Transport 03-Sep-2025

Summary: We will not investigate this complaint about Mr X’s blue badge application. This is because there is not enough evidence of fault.

Leicestershire County Council (25 001 653)

Statement Closed after initial enquiries Transport 02-Sep-2025

Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his blue badge application. There is insufficient evidence of fault by the Council to warrant an investigation.

Suffolk County Council (25 007 759)

Statement Closed after initial enquiries Transport 01-Sep-2025

Summary: We will not investigate this complaint about the Council’s rejection of Miss X’s blue badge application. This is because there is not enough evidence of fault in the Council’s decision making to justify an Ombudsman investigation.

London Borough of Bromley (24 021 453)

Statement Upheld Transport 27-Aug-2025

Summary: We will not investigate this complaint about an unsuccessful application for a blue badge. This is because the Council agreed to reassess the application.

Kent County Council (25 005 595)

Statement Closed after initial enquiries Transport 26-Aug-2025

Summary: We will not investigate this complaint about an application for a blue badge because there is insufficient evidence of fault by the Council.

Westminster City Council (25 008 649)

Statement Upheld Transport 25-Aug-2025

Summary: We will not investigate this complaint about problems the complainant had renewing a disabled person's freedom pass. This is because the Council has provided a satisfactory remedy.