Staffordshire County Council (25 008 069)

Statement Closed after initial enquiries Transport 21-Oct-2025

Summary: We will not investigate Mr X’s complaint about the Council’s decision not to renew his organisational blue badge. There is not enough evidence of fault to justify investigating.

London Borough of Hackney (25 005 421)

Statement Upheld Transport 19-Oct-2025

Summary: We will not investigate this complaint about the conduct of a Council officer. We could not add to the findings the Council has already made and are satisfied with the actions the Council has taken.

London Borough of Harrow (25 007 056)

Statement Closed after initial enquiries Transport 16-Oct-2025

Summary: We will not investigate this complaint about the Council’s decision to refuse to renew Mr X’s blue badge. This is because there is insufficient evidence of fault by the Council.

Manchester City Council (25 010 324)

Statement Closed after initial enquiries Transport 15-Oct-2025

Summary: We will not investigate this complaint about the Council’s decision to increase charges for its transport service. Mr X has not sustained a personal injustice due to this. In addition, an investigation would be unlikely to find fault in the Council’s actions.

London Borough of Redbridge (25 003 363)

Statement Upheld Transport 08-Oct-2025

Summary: We will not investigate this complaint about the Council’s failure to carry out an assessment of transport needs before making a decision to withdraw transport. The Council has already offered a remedy in line with our guidance and our involvement would not add anything to this investigation.

Kent County Council (25 005 850)

Statement Closed after initial enquiries Transport 07-Oct-2025

Summary: We will not investigate Mr X’s complaint the Council refused him a Blue Badge. There is not enough evidence of fault to justify our involvement.

Cambridgeshire County Council (25 006 475)

Statement Closed after initial enquiries Transport 07-Oct-2025

Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse him a Blue Badge. There is insufficient evidence of fault to warrant an investigation.

Buckinghamshire Council (25 006 620)

Statement Closed after initial enquiries Transport 05-Oct-2025

Summary: We will not investigate this complaint about the Council’s decision not to renew Mr X’s Blue Badge. This is because there is not enough evidence of fault to justify our involvement.

London Borough of Enfield (25 002 395)

Statement Not upheld Transport 02-Oct-2025

Summary: The Council was not at fault for how it handled Mrs X’s application for a disabled parking badge. It considered the information available, processed the application and appeal in accordance with the government’s best practice guidance and made a decision which, in the circumstances, was not obviously unreasonable. As there was no procedural fault in how the Council dealt with Mrs X’s application and appeal, we cannot question its decision.

East Sussex County Council (25 007 800)

Statement Upheld Transport 18-Sep-2025

Summary: We will not investigate this complaint about how the Council dealt with the complainant’s application for a Blue Badge. This is because the Council will offer the complainant a face-to-face mobility assessment.