Kent County Council (25 005 595)

Statement Closed after initial enquiries Transport 26-Aug-2025

Summary: We will not investigate this complaint about an application for a blue badge because there is insufficient evidence of fault by the Council.

Westminster City Council (25 008 649)

Statement Upheld Transport 25-Aug-2025

Summary: We will not investigate this complaint about problems the complainant had renewing a disabled person's freedom pass. This is because the Council has provided a satisfactory remedy.

London Borough of Tower Hamlets (25 004 930)

Statement Closed after initial enquiries Transport 20-Aug-2025

Summary: We will not investigate this complaint about an unsuccessful blue badge application. This is because there is insufficient evidence of fault by the Council.

London Borough of Lewisham (25 005 740)

Statement Closed after initial enquiries Transport 18-Aug-2025

Summary: We will not investigate this complaint about an unsuccessful application for a blue badge. This is because there is insufficient evidence of fault by the Council.

Manchester City Council (25 003 694)

Statement Closed after initial enquiries Transport 17-Aug-2025

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s blue badge application. This is because there is insufficient evidence of fault in the Council’s decision.

Leicestershire County Council (25 003 566)

Statement Closed after initial enquiries Transport 14-Aug-2025

Summary: We will not investigate Miss X’s complaint about the Council’s decision to refuse her application for a blue badge. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

East Riding of Yorkshire Council (25 004 777)

Statement Closed after initial enquiries Transport 12-Aug-2025

Summary: We will not investigate this complaint about a blue badge application. This is because there is insufficient evidence of fault by the Council causing injustice.

London Borough of Hounslow (25 004 558)

Statement Closed after initial enquiries Transport 11-Aug-2025

Summary: We will not investigate this complaint about an unsuccessful application for a blue badge. This is because there is insufficient evidence of fault by the Council.

Surrey County Council (24 011 748)

Statement Upheld Transport 06-Aug-2025

Summary: Mr C complains the Council wrongly refused his application for a Blue Badge and the assessment caused him physical pain. I have found procedural fault in the Council’s Blue Badge assessment which creates doubt about the outcome reached. To remedy the complaint the Council has agreed to apologise to Mr C, and make service improvements.

London Borough of Lewisham (25 003 125)

Statement Closed after initial enquiries Transport 04-Aug-2025

Summary: We will not investigate this complaint about an unsuccessful blue badge application. This is because there is insufficient evidence of fault by the Council.