Peterborough City Council (25 030 672)

Statement Closed after initial enquiries Transport 11-Aug-2026

Summary: We will not investigate this complaint about Ms X’s Blue Badge application because there is not enough evidence of fault in the Council’s decision to justify an investigation.

Central Bedfordshire Council (26 009 361)

Statement Closed after initial enquiries Transport 10-Aug-2026

Summary: We will not investigate this complaint about Mrs X’s Blue Badge application because there is not enough evidence of fault in the Council’s decision to justify an investigation.

Portsmouth City Council (25 029 375)

Statement Closed after initial enquiries Transport 10-Aug-2026

Summary: We will not investigate this complaint about Mrs X’s Blue Badge application because there is not enough evidence of fault in the Council’s decision to justify an investigation.

Trafford Council (25 031 197)

Statement Closed after initial enquiries Transport 10-Aug-2026

Summary: We will not investigate this complaint about Mr X’s Blue Badge application because there is not enough evidence of fault in the Council’s decision to justify an investigation.

London Borough of Ealing (25 023 743)

Statement Closed after initial enquiries Transport 02-Aug-2026

Summary: We will not investigate this complaint about a blue badge application because there is not enough evidence of fault in the Council’s decision to justify our involvement.

Bournemouth, Christchurch and Poole Council (25 013 860)

Statement Upheld Transport 23-Jul-2026

Summary: Mr X complained the Council has failed to make appropriate reasonable adjustments to enable him to renew his blue badge. And that it failed to communicate with him in line with agreed reasonable adjustments. We found the Council’s failure to properly consider Mr X’s request for reasonable adjustments regarding his blue badge renewal is fault. As is the Council’s failure to ensure its records were correct and up to date. These faults have caused Mr X unnecessary difficulties, distress and frustration. The Council will apologise and make a payment to Mr X. It will also work with Mr X to verify his identity and update its records.

Devon County Council (25 023 200)

Statement Closed after initial enquiries Transport 08-Jul-2026

Summary: We will not investigate this complaint about how the Council assessed a Blue Badge application. This is because there is not enough evidence of fault to warrant our involvement.

Blackburn with Darwen Council (25 025 128)

Statement Closed after initial enquiries Transport 07-Jul-2026

Summary: We will not investigate this complaint about the Council’s handling of Mr X's Blue Badge application because there is not enough evidence of fault. We will not investigate Mr X's concerns about Freedom of Information requests because these are matters the Information Commissioner's Office is better placed to consider.

Essex County Council (25 023 290)

Statement Closed after initial enquiries Transport 07-Jul-2026

Summary: We will not investigate this complaint about the way the Council dealt with Mrs X’s application to renew her blue badge. We consider further investigation will not lead to a different outcome.

Bedford Borough Council (25 022 847)

Statement Closed after initial enquiries Transport 25-Jun-2026

Summary: We will not investigate Ms X’s complaint about the Council’s decision to refuse her relative, Mr Y, a blue badge. There is insufficient evidence of fault to warrant an investigation.