Essex County Council (25 007 204)

Statement Closed after initial enquiries Transport 28-Oct-2025

Summary: We will not investigate this complaint about the Council’s decision to refuse Mr X a Blue Badge. This is because there is not enough fault to justify our involvement.

London Borough of Hounslow (25 006 760)

Statement Closed after initial enquiries Transport 27-Oct-2025

Summary: We will not investigate Miss X’s complaint about the Council’s decisions not to grant her a Freedom Pass. This is because there is not enough evidence of fault in the way the Council reached its decision to warrant investigation.

Suffolk County Council (25 006 987)

Statement Closed after initial enquiries Transport 27-Oct-2025

Summary: We will not investigate this complaint about Mr X’s blue badge application. There is insufficient evidence of fault by the Council to warrant an investigation.

Essex County Council (25 007 487)

Statement Closed after initial enquiries Transport 23-Oct-2025

Summary: We will not investigate Mr X’s complaint about an unsuccessful application for a blue badge. This is because there is not enough evidence of fault to justify an investigation.

Sheffield City Council (24 023 339)

Statement Upheld Transport 22-Oct-2025

Summary: The Council failed to properly consider relevant medical information when assessing Mr X’s application for a blue badge. Consequently, Mr X suffered unnecessary worry, stress and inconvenience.

Staffordshire County Council (25 008 069)

Statement Closed after initial enquiries Transport 21-Oct-2025

Summary: We will not investigate Mr X’s complaint about the Council’s decision not to renew his organisational blue badge. There is not enough evidence of fault to justify investigating.

London Borough of Hackney (25 005 421)

Statement Upheld Transport 19-Oct-2025

Summary: We will not investigate this complaint about the conduct of a Council officer. We could not add to the findings the Council has already made and are satisfied with the actions the Council has taken.

London Borough of Harrow (25 007 056)

Statement Closed after initial enquiries Transport 16-Oct-2025

Summary: We will not investigate this complaint about the Council’s decision to refuse to renew Mr X’s blue badge. This is because there is insufficient evidence of fault by the Council.

Manchester City Council (25 010 324)

Statement Closed after initial enquiries Transport 15-Oct-2025

Summary: We will not investigate this complaint about the Council’s decision to increase charges for its transport service. Mr X has not sustained a personal injustice due to this. In addition, an investigation would be unlikely to find fault in the Council’s actions.

London Borough of Redbridge (25 003 363)

Statement Upheld Transport 08-Oct-2025

Summary: We will not investigate this complaint about the Council’s failure to carry out an assessment of transport needs before making a decision to withdraw transport. The Council has already offered a remedy in line with our guidance and our involvement would not add anything to this investigation.