Recent statements in this category are shown below:
-
Coventry City Council (25 025 157)
Statement Closed after initial enquiries Transport 15-Sep-2026
Summary: We will not investigate this complaint about the Council’s handling of a Blue Badge application. There is not enough evidence of fault to warrant investigation.
-
West Sussex County Council (26 000 953)
Statement Closed after initial enquiries Transport 15-Sep-2026
Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his blue badge application. There is not enough evidence of fault to justify investigating.
-
London Borough of Hounslow (25 026 000)
Statement Closed after initial enquiries Transport 14-Sep-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s consideration of, and decision to refuse, her application for a Disabled Person’s Freedom Pass. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
-
Statement Closed after initial enquiries Transport 13-Sep-2026
Summary: We will not investigate this complaint about Mr X’s Blue Badge application because there is not enough evidence of fault in the way the Council considered his application and review to justify an investigation.
-
East Sussex County Council (26 004 690)
Statement Closed after initial enquiries Transport 13-Sep-2026
Summary: We will not investigate this complaint about Mr X’s Blue Badge application because there is not enough evidence of fault in the way the Council considered his application and appeal to justify an investigation.
-
Sheffield City Council (26 004 933)
Statement Closed after initial enquiries Transport 13-Sep-2026
Summary: We will not investigate this complaint about Mrs X’s Blue Badge application because there is not enough evidence of fault in the Council’s decision to justify an investigation.
-
London Borough of Barnet (25 030 487)
Statement Closed after initial enquiries Transport 10-Sep-2026
Summary: We will not investigate this complaint about the Council’s handling of a Freedom Pass application. This is because investigation by the Ombudsman would be unlikely to achieve significantly more.
-
London Borough of Islington (26 000 487)
Statement Closed after initial enquiries Transport 07-Sep-2026
Summary: We will not investigate this complaint about the Council’s assessment of eligibility for a Blue Badge. There is not enough evidence of fault in the Council’s actions.
-
Northumberland County Council (26 000 872)
Statement Closed after initial enquiries Transport 07-Sep-2026
Summary: We will not investigate this complaint about Mr X’s Blue Badge application because there is not enough evidence of fault in the way the Council considered his application and appeal to justify an investigation
-
Statement Upheld Transport 06-Sep-2026
Summary: Mrs X complains about the Council’s failure to renew her Blue Badge, despite there being no change in her circumstances. We found the Council to be at fault because it was unable to demonstrate it carried out a proper assessment of Mrs X’s disabilities. This left Mrs X uncertain as to whether her application was properly considered. To remedy this injustice, the Council will apologise and reconsider her application. It will also take action to improve its service.