London Borough of Hammersmith & Fulham (25 019 676)

Statement Closed after initial enquiries Transport 14-Apr-2026

Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her application for a renewal of her blue badge. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

London Borough of Lambeth (25 018 422)

Statement Closed after initial enquiries Transport 13-Apr-2026

Summary: We will not investigate Mr X’s complaint that the Council wrongly advised him on how to apply for a Freedom Pass for disabled people and then rejected his claim. There is not enough evidence of fault to justify an investigation.

London Borough of Lewisham (25 019 504)

Statement Closed after initial enquiries Transport 08-Apr-2026

Summary: We will not investigate this complaint about Miss X’s Blue Badge application. This is because there is not enough evidence of fault, in the Council’s decision, to justify investigating.

Kent County Council (25 019 693)

Statement Closed after initial enquiries Transport 08-Apr-2026

Summary: We will not investigate this complaint about Miss X’s Blue Badge application. This is because there is not enough evidence of fault, in the Council’s decision, to justify investigating.

Devon County Council (25 020 585)

Statement Closed after initial enquiries Transport 08-Apr-2026

Summary: We will not investigate this complaint about X’s Blue Badge application. This is because there is not enough evidence of fault, in the Council’s decision, to justify investigating.

Royal Borough of Greenwich (25 019 160)

Statement Closed after initial enquiries Transport 06-Apr-2026

Summary: We will not investigate this complaint about Miss X’s Freedom Pass application. This is because there is not enough evidence of fault, in the Council’s decision, to justify investigating. We will also not investigate the complaint about staff conduct, as further investigation would not lead to a different outcome.

London Borough of Lewisham (25 016 208)

Statement Closed after initial enquiries Transport 31-Mar-2026

Summary: We will not investigate this complaint about Miss X’s Blue Badge application. This is because there is not enough evidence of fault, in the Council’s decision, to justify investigating.

London Borough of Barnet (25 018 992)

Statement Closed after initial enquiries Transport 31-Mar-2026

Summary: We will not investigate this complaint about a Blue Badge application. This is because there is not enough evidence of fault to warrant our involvement.

Essex County Council (25 009 009)

Statement Not upheld Transport 25-Mar-2026

Summary: Ms X complains the Council failed to make reasonable adjustments and communicate effectively with her when she applied to renew her blue badge. We have found no evidence of fault by the Council so have completed our investigation.

London Borough of Lewisham (25 018 413)

Statement Closed after initial enquiries Transport 25-Mar-2026

Summary: We will not investigate this complaint about the Council’s decision not to issue Ms X a Blue Badge. This is because there is not enough evidence of fault to warrant our involvement.