Kent County Council (25 015 238)

Statement Not upheld Safeguarding 07-Sep-2026

Summary: Mrs X complains the Council failed to act on safeguarding concerns they raised about the actions of a neighbour causing distress and impact on the mental health of Mr X. We have found no evidence of fault in the way the Council considered these matters. So, we have completed our investigation.

Worcestershire County Council (25 023 705)

Statement Closed after initial enquiries Safeguarding 07-Sep-2026

Summary: We cannot investigate Mrs X’s complaint about the Council’s involvement with her adult child’s residential placement. The law prevents us from investigating anything that has or is the subject of court proceedings.

Lancashire County Council (26 007 461)

Statement Closed after initial enquiries Safeguarding 07-Sep-2026

Summary: We will not investigate Ms X’s complaint that the Council did not provide her with suitable care and support. This is because the complaint is late and there is no good reason she did not complain to us sooner.

Gloucestershire County Council (25 027 919)

Statement Closed after initial enquiries Safeguarding 02-Sep-2026

Summary: We will not investigate Mrs X’s complaint about the Council’s social workers involvement with her late father, Mr Y. This is because there is insufficient evidence of fault by the Council and a further investigation would not lead to a different outcome.

Lincolnshire County Council (26 005 109)

Statement Closed after initial enquiries Safeguarding 02-Sep-2026

Summary: We will not investigate Mr X’s complaint about the Council’s actions in relation to his mother, Mrs Y. This is because we do not consider him to be an appropriate representative.

Worcestershire County Council (26 016 320)

Statement Closed after initial enquiries Safeguarding 02-Sep-2026

Summary: We will not investigate this complaint about the Council not involving Mr X in decisions about a relative’s care. This is because any injustice is not significant enough to justify our involvement.

London Borough of Ealing (25 009 283)

Statement Not upheld Safeguarding 27-Aug-2026

Summary: Ms X complained the Council did not properly consider her safeguarding concerns about Mrs Y. She also complained it wrongly blocked their communication. Ms X said this caused her unnecessary stress and put Mrs Y at risk. We find no fault with the Council.

Middlesbrough Borough Council (25 015 355)

Statement Not upheld Safeguarding 26-Aug-2026

Summary: We have discontinued the investigation as Ms B has not engaged with the complaints process and the complaint should be investigated under the statutory complaints process for Children Act complaints before the matter is considered by the Ombudsman.

Stoke-on-Trent City Council (26 015 061)

Statement Closed after initial enquiries Safeguarding 20-Aug-2026

Summary: We will not investigate this complaint about the content of a Safeguarding Adults Report. This is because the complaint is late and there is no good reason Mrs X did not complain to us sooner.

Staffordshire County Council (26 015 064)

Statement Closed after initial enquiries Safeguarding 20-Aug-2026

Summary: We will not investigate this complaint about the content of a Safeguarding Adults Report. This is because the complaint is late and there is no good reason Mrs X did not complain to us sooner.