Sheffield City Council (25 015 545)

Statement Closed after initial enquiries Safeguarding 03-Feb-2026

Summary: We cannot investigate this complaint where Mr X’s relative should live because this will be determined in court. Also, there is not enough evidence of fault in the Council’s response to Mr X’s safeguarding concerns to justify investigating.

Norfolk County Council (25 009 156)

Statement Closed after initial enquiries Safeguarding 02-Feb-2026

Summary: We will not investigate this complaint about the Council’s response to Mr X’s safeguarding concerns about his mother. There is insufficient evidence of fault by the Council.

Portsmouth City Council (25 013 137)

Statement Closed after initial enquiries Safeguarding 02-Feb-2026

Summary: We cannot investigate Ms X’s complaint about detention under the Mental Health Act. We do not have the power to investigate matters considered in Court.

Birmingham City Council (25 011 746)

Statement Closed after initial enquiries Safeguarding 29-Jan-2026

Summary: We will not investigate this complaint about adult social care. We cannot settle the dispute about what is in the person’s best interests and where she should live. So, it is unlikely that an Ombudsman investigation would achieve a different outcome, and we cannot say the person must return home. The court is better placed to consider this complaint as it can decide where the person should live.

Derbyshire County Council (25 008 373)

Statement Closed after initial enquiries Safeguarding 28-Jan-2026

Summary: We will not investigate Mrs X’s complaint about how the Council carried out safeguarding enquiries. This is because there is not enough evidence of fault to justify an investigation.

Lincolnshire County Council (25 013 669)

Statement Closed after initial enquiries Safeguarding 26-Jan-2026

Summary: We will not investigate this complaint from Mrs X about the Council failing to take appropriate action to safeguard her late father. Mrs X’s complaint is late and there is no good reason she could not have complained sooner.

Somerset Council (25 005 577)

Statement Not upheld Safeguarding 21-Jan-2026

Summary: Ms Y complains about the Council’s failure to safeguard a vulnerable adult before their death. We have discontinued our investigation because the matters complained about are currently subject to a serious incident safeguarding review, criminal investigation and Coroner’s inquest.

Kent County Council (25 010 732)

Statement Closed after initial enquiries Safeguarding 21-Jan-2026

Summary: We will not investigate this complaint about the way the Council communicated with a family member regarding Mr B’s status as his mother’s lasting power of attorney. There is not enough evidence of fault to justify investigating this complaint and his complaint about the way the Council considered his mother’s care needs.

Nottinghamshire County Council (25 011 835)

Statement Closed after initial enquiries Safeguarding 20-Jan-2026

Summary: We will not investigate Mr X’s complaint about how the Council handled a safeguarding investigation. This is because any injustice is not significant enough to warrant our involvement.

Hertfordshire County Council (25 012 608)

Statement Closed after initial enquiries Safeguarding 20-Jan-2026

Summary: We will not investigate this complaint about the Council’s refusal to investigate Mr X’s concerns. The complaint is late and there are no good reasons for us to exercise discretion to consider it now.