Royal Borough of Kensington & Chelsea (25 017 157)

Statement Closed after initial enquiries Safeguarding 24-Feb-2026

Summary: We will not investigate this complaint about adult safeguarding. This is because there is not enough evidence of fault. The Council followed its process to consider the concerns, and has explained why it could not share its findings with the referrer.

Manchester City Council (25 015 974)

Statement Closed after initial enquiries Safeguarding 24-Feb-2026

Summary: We will not investigate Mr X’s complaint about a safeguarding enquiry concerning his parent plus the Council’s decision not to share information with him. There is no evidence of a significant injustice. And there is another body better placed to consider.

Brighton & Hove City Council (25 014 116)

Statement Closed after initial enquiries Safeguarding 24-Feb-2026

Summary: We will not investigate this complaint about how the Council handled an adult social care complaint. We already considered the substantive matter under a previous case reference, and it is not proportionate to consider subsequent complaint-handling in isolation as there is nothing meaningful we could achieve.

London Borough of Barking & Dagenham (25 014 230)

Statement Closed after initial enquiries Safeguarding 24-Feb-2026

Summary: We will not investigate this complaint about the Council’s action relating to, and its decision to close, a safeguarding enquiry. We are unlikely to find fault with the Council.

Cambridgeshire County Council (25 014 310)

Statement Closed after initial enquiries Safeguarding 24-Feb-2026

Summary: We will not investigate this complaint about the Council’s safeguarding involvement with Mr Y shortly before his death. There is insufficient evidence of fault by the Council to warrant investigation.

Hertfordshire County Council (25 001 169)

Statement Closed after initial enquiries Safeguarding 19-Feb-2026

Summary: We will not investigate this complaint about the Council’s adult safeguarding enquiry. We could not achieve a meaningful outcome by investigating, and the Information Commissioner is best placed to consider complaints about how organisations respond to requests for information.

Hertfordshire County Council (25 014 003)

Statement Closed after initial enquiries Safeguarding 19-Feb-2026

Summary: We will not investigate Mr and Mrs X’s complaint about the Council’s social worker reporting them to the Office of the Public Guardian. This is mostly because there is not enough evidence of fault by the Council and further investigation by us is unlikely to achieve a worthwhile outcome.

West Northamptonshire Council (25 014 171)

Statement Closed after initial enquiries Safeguarding 18-Feb-2026

Summary: We will not investigate this complaint about the Council’s response to a neighbourhood concern about the welfare of an individual. There is no worthwhile outcome achievable.

North Yorkshire Council (25 014 108)

Statement Closed after initial enquiries Safeguarding 16-Feb-2026

Summary: We will not investigate Mr X’s complaint about the Council failing to safeguard his relative. This is because there is insufficient evidence of fault by the Council and a further investigation would not lead to a different outcome.

Wigan Metropolitan Borough Council (25 007 767)

Statement Not upheld Safeguarding 13-Feb-2026

Summary: We have discontinued our investigation into Miss X’s complaint about the Council’s response to a safeguarding concern. This is because the Council has completed its enquiry, held a safeguarding case conference, and responded to the concerns raised. The financial issues that led to the alert have been considered under a separate complaint.