Brighton & Hove City Council (25 008 935)

Statement Not upheld Other 20-Apr-2026

Summary: Mr X complained the Council was causing unnecessary delays in discharging him from detention under the Mental Health Act 1983 section because it could not find him a suitable place to move to. We discontinued our investigation because progress has now been made and Mr A has withdrawn his complaint.

Royal Borough of Windsor and Maidenhead Council (25 022 740)

Statement Closed after initial enquiries Other 20-Apr-2026

Summary: We will not investigate Mr X’s complaint about the Council failing to provide him with records and the Council’s records containing false and inaccurate information. This is because it would be reasonable for Mr X to take his complaint to the Information Commissioner’s Office.

Cheshire East Council (25 016 739)

Statement Closed after initial enquiries Other 19-Apr-2026

Summary: We will not investigate this complaint about the Council’s Approved Mental Health Professional allegedly misleading Mr X when sectioning his partner under the Mental Health Act. Any injustice we would likely find if we investigated the matter is not significant enough to justify our involvement.

Cheshire East Council (25 030 728)

Statement Closed after initial enquiries Other 19-Apr-2026

Summary: We will not investigate this complaint that the Council caused the loss of Mr X’s belongings after he was evicted. This is because there is not enough evidence of fault to justify an investigation.

Plymouth City Council (25 015 930)

Statement Closed after initial enquiries Other 16-Apr-2026

Summary: We will not investigate Mr X’s complaint about his supported living accommodation. This is because there is not enough evidence of fault to warrant our involvement.

Woodlands Care Centre (RCH Care Homes) (25 015 993a)

Statement Closed after initial enquiries Other 16-Apr-2026

Summary: Mrs A complained about the care provided to her mother, Mrs B, before her death at Woodlands Care Centre. We will not investigate this complaint because it is unlikely we can add anything more to the investigation already carried out by the organisation.

Cornwall Council (25 022 325)

Statement Closed after initial enquiries Other 14-Apr-2026

Summary: Ms X complains about the lack of support provided to her late sister to meet her mental health needs. Ms X says her sister would not have taken her own life had she been provided with proper support. We will not investigate this complaint as there is an inquest pending and an investigation may interfere with the inquest.

Essex County Council (25 019 678)

Statement Closed after initial enquiries Other 13-Apr-2026

Summary: We will not investigate Mr X’s complaint about his child’s respite provision. This is because there is insufficient evidence of fault by the Council.

Coventry City Council (25 015 881)

Statement Closed after initial enquiries Other 07-Apr-2026

Summary: We will not investigate Mr X’s complaint about the Council’s cleaning and decluttering of Mr Y’s property. This is because the Council has already taken, or offered to take, suitable action to remedy the issues raised. There is nothing further we would add or recommend were we to also investigate and so it does not warrant a further investigation by this office.

Coventry City Council (25 024 304)

Statement Closed after initial enquiries Other 07-Apr-2026

Summary: We will not investigate Ms X’s complaint about the conduct of the Council’s Social Worker following an incident in which Ms X was a victim of abuse. This is because a further investigation would not lead to a different outcome and subsequently, we are unlikely to achieve any worthwhile outcome.