Decision search
Your search has 53256 results
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Surrey County Council (25 001 539)
Statement Closed after initial enquiries Special educational needs 20-Jul-2025
Summary: We will not investigate Mr X’s complaint about how the Council has dealt with matters concerning his child’s education and social care support. This is because there is insufficient evidence of fault with the Councils’ decision not to consider Mr X’s complaint until court proceedings have concluded.
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Hertsmere Borough Council (25 001 612)
Statement Closed after initial enquiries Other 20-Jul-2025
Summary: We will not investigate this complaint that the Council does not respond properly to reports about issues such as litter and street maintenance. This is because there is insufficient evidence of fault by the Council.
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Essex County Council (25 002 272)
Statement Upheld Special educational needs 20-Jul-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Statement Closed after initial enquiries Assessment and care plan 20-Jul-2025
Summary: We will not investigate Miss X’s complaint about the Council’s decision to reduce her care provision. This is because it is unlikely we would find fault in the Council’s decision.
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Wiltshire Council (25 002 547)
Statement Closed after initial enquiries Land 20-Jul-2025
Summary: We will not investigate this complaint about an alleged delay by the Council in handling a property purchase. This is because there is another organisation better placed to deal with the complaint.
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Runnymede Borough Council (25 002 713)
Statement Closed after initial enquiries Other 20-Jul-2025
Summary: We will not investigate Mr X’s complaint that he has been excluded from a tenancy agreement. This is because there is no worthwhile outcome achievable by our investigation.
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West Lancashire Borough Council (25 000 858)
Statement Upheld Allocations 20-Jul-2025
Summary: We have upheld Mrs X’s complaint because the Council failed to consider Mrs X’s change of circumstances and delayed reviewing her housing banding. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to Mrs X.
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London Borough of Brent (25 000 875)
Statement Closed after initial enquiries Other 20-Jul-2025
Summary: We will not investigate this complaint that the Council allowed a children’s park to be built in a residential area. This is because the complaint is made late and I see no good reason to exercise discretion and consider it now.
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City of York Council (25 000 983)
Statement Closed after initial enquiries Special educational needs 20-Jul-2025
Summary: We will not investigate Mr X’s complaint about the contents of the Education Health and Care Plan and the Council’s actions in producing the plan. This is because Mr X has appealed to a tribunal.
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Swindon Borough Council (25 000 993)
Statement Closed after initial enquiries Other 20-Jul-2025
Summary: We will not investigate this complaint about the way the Council dealt with Mr B’s concerns relating to an email sent by a third-party who used a Council’s officer’s name as a cosignatory. There is not enough evidence of fault to justify investigating and we cannot achieve the outcome Mr B wants.