Decision search
Your search has 56922 results
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West Northamptonshire Council (25 017 577)
Statement Closed after initial enquiries Housing benefit and council tax benefit 29-Mar-2026
Summary: We will not investigate this complaint about the Council issuing her with a housing benefit overpayment which it is recovering from her universal credit payments. It was reasonable for Miss X to ask for an internal review and then appeal to the First-Tier benefits tribunal.
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West Sussex County Council (25 017 692)
Statement Closed after initial enquiries Rights of way 29-Mar-2026
Summary: We will not investigate this complaint about the Council’s viewpoint on a right of way modification order. The matter is subject to a public inquiry by the Planning Inspectorate and that body will decide the outcome of the order.
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North Yorkshire Council (25 017 709)
Statement Closed after initial enquiries Noise 29-Mar-2026
Summary: We will not investigate this complaint about the Council’s investigation of a complaint about noise nuisance. There is insufficient evidence of fault which would warrant an investigation.
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London Borough of Waltham Forest (25 017 724)
Statement Closed after initial enquiries Traffic management 29-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council mistakenly issuing him five penalty charge notices over a year. This is because any injustice is not significant enough to warrant an investigation by the Ombudsman.
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Epping Forest District Council (25 017 742)
Statement Closed after initial enquiries Noise 29-Mar-2026
Summary: We will not exercise discretion to investigate this complaint about the Council’s investigation of a complaint about construction noise. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mrs X could not have complained to us sooner.
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St Helens Metropolitan Borough Council (25 018 389)
Statement Closed after initial enquiries Council tax 29-Mar-2026
Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.
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Knowsley Metropolitan Borough Council (25 018 447)
Statement Closed after initial enquiries Other 29-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s communication. This is because any injustice is not significant enough to warrant our involvement and we cannot achieve the outcome Mr X is seeking.
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Manchester City Council (25 018 601)
Statement Closed after initial enquiries Charging 29-Mar-2026
Summary: We will not investigate Mrs X’s complaint that the Council included a loan from the bank as savings in a care assessment. We have not seen enough evidence of fault to justify a further investigation.
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London Borough of Barnet (25 018 611)
Statement Closed after initial enquiries Council tax 29-Mar-2026
Summary: We will not investigate this complaint about the Council’s failure to issue Miss X with a council tax bill within a timely manner. This is because the Valuation Tribunal would be better placed to investigate this complaint.
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West Sussex County Council (25 018 679)
Statement Closed after initial enquiries Parking and other penalties 29-Mar-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her application for a dropped kerb to the front of her property. This is because there is insufficient evidence of fault by the Council to warrant an investigation.