Decision search
Your search has 55054 results
-
Essex County Council (25 002 641)
Statement Upheld Special educational needs 01-Sep-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
-
Brighton & Hove City Council (25 003 106)
Statement Closed after initial enquiries Private housing 01-Sep-2025
Summary: Ms X says the Council is wrong in law to treat her ex-lodger as her tenant and reach a decision that Ms X illegally evicted them. We will not investigate. This is because there is insufficient evidence of fault by the Council and also because only the courts can reach definitive legal rulings.
-
Buckinghamshire Council (25 003 262)
Statement Closed after initial enquiries Direct payments 01-Sep-2025
Summary: We will not investigate Ms X’s complaint about the support provided to her as a carer between 2020 and 2023 and during recent legal proceedings. Part of the complaint is late and we cannot investigate matters related to court proceedings.
-
Essex County Council (25 003 318)
Statement Closed after initial enquiries Other 01-Sep-2025
Summary: We will not investigate Mr X’s complaint about a Council officer’s conduct. We could not add to the Council’s investigation or achieve what Mr X wants.
-
Kent County Council (25 003 351)
Statement Closed after initial enquiries Special educational needs 01-Sep-2025
Summary: We cannot investigate Mrs X’s complaint about the Council’s decision to name a school in her child’s Education Health and Care Plan which Mrs X says cannot meet their needs. We also cannot investigate Mrs X’s concerns about the Council’s conduct during her appeal against the decision. This is because Mrs X has used her right of appeal to the SEND Tribunal and any investigation into these issues would overlap with the role of the Tribunal.
-
London Borough of Ealing (25 000 047)
Statement Closed after initial enquiries Allocations 01-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision to discharge Miss X from its main housing duty. This is because Miss X has a right to a review of the Council’s decision, and it would be reasonable for her to use it.
-
Bath and North East Somerset Council (25 003 464)
Statement Closed after initial enquiries Charging 01-Sep-2025
Summary: We will not investigate Mr X’s complaint, brought by Miss Y, about the Council’s decision to include Mr X’s main residence as an asset available for use in paying care fees when calculating his finances and asking him to separately register the flats in the property to realise them as assets. There is not enough evidence of fault in the Council’s decision-making process to warrant us going behind its decision. It is not unreasonable for Mr X and his family to put the legal dispute at the core of the complaint before a court. We also cannot achieve the complaint outcomes sought.
-
Royal Borough of Kensington & Chelsea (25 003 737)
Statement Upheld Other 01-Sep-2025
Summary: We will not investigate this complaint about how the Council undertook the Future Grenfell Support consultation. Further investigation would not lead to a different outcome.
-
Essex County Council (25 003 842)
Statement Upheld Special educational needs 01-Sep-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
-
Transport for London (25 004 124)
Statement Closed after initial enquiries Parking and other penalties 01-Sep-2025
Summary: We will not investigate this complaint about Penalty Charge Notices because we are satisfied with the actions the Authority has taken and further investigation would not lead to a different outcome.