Decision search
Your search has 53111 results
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Lancashire County Council (24 008 671)
Statement Upheld Special educational needs 09-Jul-2025
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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North Northamptonshire Council (24 009 788)
Statement Upheld Special educational needs 09-Jul-2025
Summary: Mr X complained that the Council delayed in issuing a final Education, Health and Care Plan for his son, and failed to provide suitable alternative education while he had no school place. We find there has been fault causing a loss of suitable education for the son and avoidable distress and frustration for the family. The Council has agreed a symbolic payment for this injustice. We are therefore closing the complaint.
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Barnsley Metropolitan Borough Council (24 010 490)
Statement Closed after initial enquiries Other 09-Jul-2025
Summary: We will not investigate Miss X’s complaint about how the Council considered an incident that occurred when she was working as a teacher. There is not enough evidence of fault to justify our involvement.
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Royal Borough of Kingston upon Thames (24 021 489)
Statement Closed after initial enquiries Council tax 08-Jul-2025
Summary: We cannot investigate this complaint about Council tax arrears. This is because we cannot investigate matters about the start of court action or what happened in court. Additionally, we will not investigate a complaint about fault in Council tax billing, because we are unlikely to find fault in the Council’s actions and we cannot achieve the outcome Mr X is looking for.
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Harlow District Council (24 022 080)
Statement Closed after initial enquiries Planning applications 08-Jul-2025
Summary: We will not investigate this complaint about the Council’s requirement that planning permission is obtained before it will sell land. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.
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South Oxfordshire District Council (24 022 093)
Statement Closed after initial enquiries Planning applications 08-Jul-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because planning permission has not been granted. Therefore it is not yet possible to determine if the complainant has suffered any significant injustice because of the alleged fault.
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Durham County Council (24 022 124)
Statement Closed after initial enquiries Assessment and care plan 08-Jul-2025
Summary: We will not investigate Ms X’s complaint the Council has refused to assess her adult social care needs. There is not enough evidence of fault to justify our involvement.
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Calderdale Metropolitan Borough Council (24 022 964)
Statement Closed after initial enquiries Other 08-Jul-2025
Summary: Mrs X complained about the care provided to her daughter Miss Y when she had a mental health crisis. The events occurred in 2022. We will not investigate the complaint because it is out of time.
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Beechwood Medical Centre (24 022 964a)
Statement Closed after initial enquiries Autism 08-Jul-2025
Summary: Mrs X complained about the care provided to her daughter Miss Y when she had a mental health crisis. The events occurred in 2022. We will not investigate the complaint because it is out of time.
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NHS West Yorkshire ICB - Calderdale (24 022 964b)
Statement Closed after initial enquiries Autism 08-Jul-2025
Summary: Mrs X complained about the care provided to her daughter Miss Y when she had a mental health crisis. The events occurred in 2022. We will not investigate the complaint because it is out of time.