Decision search
Your search has 51782 results
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Darlington Borough Council (24 007 687)
Statement Upheld Other 24-Sep-2024
Summary: We will not investigate this complaint about Lifeline services provided to meet adult social care needs. The Council accepted fault and has taken satisfactory action to acknowledge the impact on the complainant and improve future service. There is not enough evidence to suggest a wider problem that would justify investigation.
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Statement Closed after initial enquiries Councillor conduct and standards 24-Sep-2024
Summary: We will not investigate this complaint about the Council’s response to Mr X’s complaint about councillor conduct. This is because there is insufficient injustice caused to Mr X from his complaint to warrant our further involvement.
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London Borough of Havering (24 007 693)
Statement Closed after initial enquiries Parking and other penalties 24-Sep-2024
Summary: We will not investigate this complaint about a Penalty Charge Notice because the Council has cancelled the fine and the complainant could have used the statutory process.
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Mid Devon District Council (24 007 730)
Statement Closed after initial enquiries Antisocial behaviour 24-Sep-2024
Summary: We will not exercise discretion to investigate this complaint about the Council’s failure to take action against its tenant for anti-social behaviour over a four-year period. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mrs X could not have complained to us sooner.
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Statement Closed after initial enquiries Parking and other penalties 24-Sep-2024
Summary: We will not investigate this complaint about the Council’s decision not to introduce a parking restriction outside Mrs X’s home. We are unlikely to find fault and, in any case, we could not achieve the outcome she wants.
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Durham County Council (24 005 898)
Statement Closed after initial enquiries Housing benefit and council tax benefit 23-Sep-2024
Summary: We will not investigate this complaint about the Council’s to decline a discretionary housing payment application. There is insufficient evidence of fault which would warrant an investigation.
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London Borough of Bexley (24 005 987)
Statement Closed after initial enquiries Fostering 23-Sep-2024
Summary: We will not investigate Miss X’s complaint about the Council’s interactions with her in relation to the care of the children she looks after. This is because an investigation would not lead to any further findings. In addition, there are no worthwhile outcomes achievable.
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Birmingham City Council (24 006 004)
Statement Closed after initial enquiries Refuse and recycling 23-Sep-2024
Summary: We will not investigate this complaint about how the Council communicated changes to its Christmas household waste collection service. There is not enough evidence of fault by the Council.
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Solihull Metropolitan Borough Council (24 006 265)
Statement Closed after initial enquiries Other 23-Sep-2024
Summary: We will not investigate this complaint about the Council’s handling of matters relating to the supply of water distributed from Ms X’s property. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.
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Liverpool City Council (24 005 831)
Statement Closed after initial enquiries Child protection 23-Sep-2024
Summary: We will not investigate this complaint about a statement the Council included in a report it produced as part of court proceedings. The law prevents us doing so.