Decision search
Your search has 55884 results
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London Borough of Hammersmith & Fulham (25 006 293)
Statement Closed after initial enquiries Child protection 03-Nov-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his child’s case. There is not enough evidence of fault to justify us investigating. The law prevents us from investigating Mr X’s concerns about court proceedings and reports.
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London Borough of Lewisham (25 006 457)
Statement Closed after initial enquiries Other 03-Nov-2025
Summary: We cannot investigate part of Miss X’s complaint about a school’s decision to off-site her child. The law prevents us from investigating complaints about what happened in schools. We will not investigate the remainder because any injustice is not significant enough to justify our involvement, and we could not add to the previous investigation by the organisation.
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Statement Closed after initial enquiries Special educational needs 03-Nov-2025
Summary: We will not investigate this complaint about an Education Health and Care Plan. It would be reasonable for Mr X to use his right to appeal to the Tribunal.
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Westminster City Council (25 007 659)
Statement Upheld Other 03-Nov-2025
Summary: We will not investigate Ms X’s complaint about children services’ actions. We have upheld Ms X’s complaint as the Council has now agreed to follow the Children Act statutory complaints’ procedure which is a proportionate way to resolve the complaint.
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Cambridgeshire County Council (25 007 660)
Statement Upheld Special educational needs 03-Nov-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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London Borough of Barnet (25 007 695)
Statement Closed after initial enquiries Other 03-Nov-2025
Summary: We will not investigate this complaint about Council’s involvement in the enforcement of business rates debt. This is because the Council has taken appropriate steps to resolve the matter and further investigation would not lead to a different outcome.
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Buckinghamshire Council (25 007 717)
Statement Upheld Special educational needs 03-Nov-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Essex County Council (25 007 815)
Statement Upheld Special educational needs 03-Nov-2025
Summary: We have upheld this complaint about the Council’s failure to complete an Education Health and Care Needs Assessment for Mrs X’s child within the statutory timescale. The Council has agreed to provide a proportionate remedy, and this removes the need for us to investigate.
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Oxfordshire County Council (25 007 844)
Statement Closed after initial enquiries Special educational needs 03-Nov-2025
Summary: We will not investigate Mrs X’s complaint about the advice the Council secured during the Education, Health and Care Plan process. This is because it was reasonable for Mrs X to appeal to the First-tier Tribunal (Special Educational Needs and Disability).
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London Borough of Brent (25 007 957)
Statement Closed after initial enquiries Allocations 03-Nov-2025
Summary: We will not investigate this complaint about the unsuitability of Miss X’s accommodation. This is because we could not add to the investigation carried out by the Council. Miss X now has the right to appeal to the County Court regarding the suitability of her accommodation.