Decision search
Your search has 354 results
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London Borough of Harrow (25 008 836)
Statement Closed after initial enquiries Homelessness 16-Dec-2025
Summary: We will not investigate this complaint about the Council delaying in issuing a new homelessness decision. The Council has agreed to provide a proportionate remedy so an investigation would not achieve more for Mr Y.
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London Borough of Harrow (25 013 119)
Statement Closed after initial enquiries Parking and other penalties 12-Dec-2025
Summary: We will not investigate Mr X’s complaint about a Penalty Charge Notice. This is because he could have followed the statutory process and appealed to a tribunal. And it was reasonable to expect Mr X to have followed this process.
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London Borough of Harrow (25 009 671)
Statement Closed after initial enquiries Transport 03-Dec-2025
Summary: We will not investigate this complaint about the Council’s rejection of Mr X’s application for a Freedom Pass. There is not enough evidence of fault in the way the Council made its decision to warrant an investigation.
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London Borough of Harrow (25 015 426)
Statement Closed after initial enquiries Elections and electoral register 02-Dec-2025
Summary: We will not investigate Mr X’s complaint about the information on the Council’s electoral canvassing form. This is because there is not enough evidence of fault to warrant our involvement.
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London Borough of Harrow (25 012 549)
Statement Closed after initial enquiries Building control 25-Nov-2025
Summary: We will not investigate this complaint about how the Council dealt with a building control matter. This is because it is unlikely we could achieve a worthwhile outcome for the complainant.
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London Borough of Harrow (25 011 150)
Statement Closed after initial enquiries Housing benefit and council tax benefit 19-Nov-2025
Summary: We will not investigate this complaint about a housing benefit matter. This is because Mrs X has appealed. We will not investigate Ms X’s other complaints because one is late, and the Council has not had an opportunity to consider the other.
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London Borough of Harrow (25 011 163)
Statement Closed after initial enquiries Parking and other penalties 14-Nov-2025
Summary: We will not investigate this complaint about the Council’s issue of correspondence relating to a penalty charge notice. This is because it would be reasonable for Mr X to apply to the Traffic Enforcement Centre at Northampton County Court to make a late witness statement.
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London Borough of Harrow (25 008 270)
Statement Closed after initial enquiries Transport 12-Nov-2025
Summary: We will not investigate Miss X’s complaint about the Council’s decision to refuse her applications for a Blue Badge and Freedom Pass. There is not enough evidence of fault in the Council’s decision-making processes to warrant us investigating.
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London Borough of Harrow (25 007 578)
Statement Upheld Assessment and care plan 05-Nov-2025
Summary: We will not investigate Mrs X’s complaint about matters in connection with her relative’s needs assessment. This is because we could not add to the Council’s previous investigation which has offered a suitable remedy in the form of a needs assessment.
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London Borough of Harrow (25 012 993)
Statement Closed after initial enquiries Other 31-Oct-2025
Summary: We will not investigate this complaint about a Freedom of Information request. We consider it reasonable for Mr X to complain to the Information Commissioner’s Office.