Decision search
Your search has 354 results
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London Borough of Harrow (25 005 532)
Statement Closed after initial enquiries Highway repair and maintenance 10-Mar-2026
Summary: We will not investigate this complaint about damage to a grass verge and how the Council handled the complaint. This is because we are unable to add to the Council’s response and an investigation would not lead to a different outcome.
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London Borough of Harrow (25 014 779)
Statement Closed after initial enquiries Councillor conduct and standards 05-Mar-2026
Summary: We will not investigate this complaint about a breach of the Code of Conduct for Councillors as there is not enough evidence of fault to warrant an investigation.
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London Borough of Harrow (25 025 884)
Statement Closed after initial enquiries Other 05-Mar-2026
Summary: We will not investigate Mr X’s complaint about how the Council dealt with his information request. The Information Commissioner’s Office is best placed to consider this issue.
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London Borough of Harrow (25 024 133)
Statement Closed after initial enquiries Assessment and care plan 04-Mar-2026
Summary: We will not investigate Mr X’s complaint about London Borough of Harrow’s role in securing a specialist wheelchair for his sister, Miss Y. This is because an investigation by the Ombudsman would be unlikely to find fault with the Council’s actions.
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London Borough of Harrow (25 012 723)
Statement Closed after initial enquiries Other 27-Feb-2026
Summary: We will not investigate Ms X’s complaint about a social worker’s actions. Social Work England are better placed to consider her complaint.
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London Borough of Harrow (25 013 285)
Statement Closed after initial enquiries Other 24-Feb-2026
Summary: We will not investigate this complaint about whether the Council is following its biodiversity action plan in relation to a parks space. The injustice is not significant enough to warrant investigation.
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London Borough of Harrow (25 014 232)
Statement Closed after initial enquiries Transport 24-Feb-2026
Summary: We will not investigate this complaint about Mrs X’s Blue Badge application. This is because there is enough evidence of fault, in the Council’s decision, to justify investigating.
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London Borough of Harrow (25 010 559)
Statement Closed after initial enquiries Homelessness 17-Feb-2026
Summary: We will not investigate this complaint about how the Council dealt with Ms X’s homelessness application. It is reasonable to expect Ms X to have appealed to the county court against the Council’s decision that she was intentionally homeless. There is insufficient evidence of fault in how the Council considered Ms X’s new homelessness applications to justify an investigation into her complaint.
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London Borough of Harrow (25 011 786)
Statement Closed after initial enquiries Allocations 10-Feb-2026
Summary: We will not investigate Mr Z’s complaint about the Council’s handling of his request for medical priority on its social housing register. There is not enough evidence of fault to justify investigation. We will also not investigate Mr Z’s complaint about the Council’s handling of his homelessness application. It is reasonable for him to request a review of its recent decision.
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London Borough of Harrow (25 015 774)
Statement Closed after initial enquiries Parking and other penalties 05-Feb-2026
Summary: We cannot investigate this complaint about a Penalty Charge Notice because Mr Y has already appealed the matter to the Tribunal and it is not a good use of public resources to investigate how the Council dealt with a complaint where we cannot investigate the substantive issue.