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Decision reason: Closed after initial enquiries Not upheld Upheld

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Thanet District Council (24 007 662)

Statement Closed after initial enquiries Refuse and recycling 20-Oct-2024

Summary: We will not investigate Miss X’s complaint about household waste collections. This is because an investigation would be unlikely to add anything to the Council’s response or lead to a different outcome.
Welwyn Hatfield Borough Council (24 008 380)

Statement Closed after initial enquiries Health and safety 20-Oct-2024

Summary: We will not investigate this complaint about a delay in concluding an investigation into breaches of health and safety legislation at a gym. We consider that further investigation by us now will not lead to a different outcome.
London Borough of Haringey (24 008 564)

Statement Closed after initial enquiries Other 20-Oct-2024

Summary: We will not investigate this complaint about the Council’s delays in returning private sector leased properties to their owners. It is reasonable for the landlords to seek a legal remedy for breach of lease agreements in the courts.
Stoke-on-Trent City Council (24 008 576)

Statement Closed after initial enquiries Allocations 20-Oct-2024

Summary: We will not investigate this complaint that the Council has not provided a three bedroom home. This is because there is insufficient evidence of fault by the Council and because there were review rights the complainant could have used.
Solihull Metropolitan Borough Council (24 008 587)

Statement Closed after initial enquiries Other 20-Oct-2024

Summary: We will not investigate this complaint about the Council allegedly breaching a contract by unlawfully taking and using confidential information and employing a former employee of Mr X’s organisation. The matters complained of are ones where it would be reasonable for Mr X to use his right to go to court.
Redcar & Cleveland Council (24 008 613)

Statement Closed after initial enquiries Other 20-Oct-2024

Summary: We will not investigate this complaint about the Council’s involvement in relation to an allegation from a sub-contractor involving Mr X. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
London Borough of Camden (24 008 705)

Statement Closed after initial enquiries Trees 20-Oct-2024

Summary: We will not investigate this complaint that the Council are responsible for damage to property while work was carried out to a nearby tree. This is because it is reasonable for the complainant to pursue their compensation claim through the courts.
London Borough of Haringey (24 008 726)

Statement Upheld Allocations 20-Oct-2024

Summary: We will not investigate this complaint about the complainant’s priority on the housing register because there is insufficient evidence of fault by the Council. We will not investigate the complaint about delayed responses because the Council provided a satisfactory response.
Nuneaton & Bedworth Borough Council (24 008 760)

Statement Closed after initial enquiries Other 20-Oct-2024

Summary: We will not investigate Miss X’s complaint about the Council not maintaining a piece of land. This is because there is no sign of fault by the Council.
Ashfield District Council (24 008 766)

Statement Closed after initial enquiries Planning applications 20-Oct-2024

Summary: We will not investigate Mr X’s complaint about the Council’s planning process and decision to grant permission for a residential development near his property. The complaint is late and there are no good reasons to investigate it now. Even if we were to investigate, there is not enough evidence of fault in the Council’s planning process to warrant us investigating.

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