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Your search has 52604 results

  • City of Doncaster Council (24 006 860)

    Statement Closed after initial enquiries Licensing 23-Oct-2024

    Summary: We will not investigate this complaint about the way the Council considered an application for a license for a music event. We have not seen evidence of fault in the way the Council considered the application. Nor have we seen evidence the Council called the complainant incompetent. Finally, we cannot consider allegations of defamation as this is a matter for the courts.

  • Knowsley Metropolitan Borough Council (24 007 196)

    Statement Closed after initial enquiries Other 23-Oct-2024

    Summary: We will not investigate this complaint about the Council’s decision not to take action against people who littered outside Mr X’s home despite his evidence of them doing so. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

  • Westmorland and Furness Council (24 009 373)

    Statement Closed after initial enquiries Planning applications 23-Oct-2024

    Summary: We will not investigate Mrs X’s complaint about the Council deciding to apply a Community Infrastructure Levy (CIL) to her property, not changing its decision, and how it handled her complaint. Mrs X had a right of appeal to challenge the CIL liability decision to the Planning Inspectorate which it was reasonable for her to have used. In any event, there would not be enough evidence of Council fault leading to the CIL liability to warrant an investigation. We do not investigate council complaint-handling where we are not investigating the core issues giving rise to the complaint.

  • St Albans City Council (24 009 392)

    Statement Closed after initial enquiries Cemeteries and crematoria 23-Oct-2024

    Summary: We will not investigate Mrs X’s complaint. This is because an investigation by this office could not add to the response the Council has already provided via its own investigation of the matter.

  • London Borough of Camden (24 009 750)

    Statement Closed after initial enquiries Other 23-Oct-2024

    Summary: We will not investigate Miss X’s complaint about poor communication she experienced with a coroner’s officer. This is because their actions were not an administrative function of the Council.

  • Epping Forest District Council (24 009 878)

    Statement Closed after initial enquiries Other 23-Oct-2024

    Summary: We will not investigate this complaint about parking charges as there is insufficient injustice caused to the complainant to warrant our further involvement.

  • Amber Valley Borough Council (24 010 536)

    Statement Closed after initial enquiries Refuse and recycling 23-Oct-2024

    Summary: We will not investigate this complaint about the cost of the garden waste collection service and the Council’s decision not to reduce the price as a reasonable adjustment. This is because there is insufficient evidence of injustice and because the matter needs to be determined in court.

  • Manchester City Council (24 010 736)

    Statement Closed after initial enquiries Parking and other penalties 23-Oct-2024

    Summary: We will not investigate this complaint about a dropped kerb application because the complaint is late without good reasons to exercise discretion to investigate it now.

  • Hampshire County Council (24 008 877)

    Statement Closed after initial enquiries Special educational needs 23-Oct-2024

    Summary: We cannot investigate Mrs X’s complaint about the content of her child, Y’s, Education, Health and Care Plan, or about how the Council delivered the content of Y’s EHC Plan to them. This is because Mrs X appealed to a Tribunal, and the law says we cannot investigate.

  • Gateshead Metropolitan Borough Council (24 008 884)

    Statement Closed after initial enquiries Highway repair and maintenance 23-Oct-2024

    Summary: We will not investigate this complaint about a dropped kerb because the courts are better placed to consider the complaint.

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