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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 52507 results

Essex County Council (24 008 833)

Statement Closed after initial enquiries Other 07-Nov-2024

Summary: We will not investigate Mr X’s complaint about delay delivering equipment to meet his care needs. The Council has already acted to remedy the injustice caused by the delay. Nor will we investigate the other parts of his complaint because there is not enough evidence of fault by the Council to justify an investigation.
Blaby District Council (24 008 852)

Statement Closed after initial enquiries Homelessness 07-Nov-2024

Summary: We will not investigate Mr X’s complaint about the Council’s handling of his homeless application. This is because an investigation would not lead to any different or worthwhile outcomes.
Braintree District Council (24 010 018)

Statement Closed after initial enquiries Enforcement 07-Nov-2024

Summary: We will not investigate this complaint about the Council failing to take planning enforcement action against breaches of planning control on land next to the complainant’s home. There is not enough evidence of fault in the way the Council reached its decisions on the planning enforcement matters.
London Borough of Haringey (24 010 413)

Statement Closed after initial enquiries Leisure and culture 07-Nov-2024

Summary: We will not investigate this complaint about the Council’s decision to restrict Mr X’s access to its library facilities. It is unlikely we would find fault and we cannot achieve the outcome Mr X is seeking.
City of Wolverhampton Council (23 017 181)

Statement Closed after initial enquiries Trees 07-Nov-2024

Summary: We will not investigate this complaint that the Council discriminated against the complainant when he raised concerns about an allegedly dangerous tree on neighbouring land. There is not enough evidence of fault in the way the Council has considered the matter.
London Borough of Redbridge (23 020 897)

Statement Closed after initial enquiries Homelessness 07-Nov-2024

Summary: We will not investigate Mr X’s complaint about the Council not supporting him with his homelessness and failing to find him suitable housing. This is because there is insufficient evidence of fault. In addition, it was reasonable for Mr X to have asked the Council to complete a review.
Gloucestershire County Council (23 021 202)

Statement Upheld Alternative provision 07-Nov-2024

Summary: Mr F complained the Council failed to provide suitable education for his son after he was permanently excluded and about delay in the education, health and care needs assessment. We found fault. The Council has agreed to make a payment to Mr F to remedy the injustice caused.
London Borough of Islington (23 021 409)

Statement Upheld Land 07-Nov-2024

Summary: Mrs X complained the Council failed to investigate their concerns or obtain the necessary licence in respect of crane equipment at a neighbouring site oversailing her property. We find the Council’s delays in investigating and responding to Mrs X’s concerns and correspondence are fault. This fault has caused Mrs X an injustice.
Shropshire Council (24 000 178)

Statement Upheld Enforcement 07-Nov-2024

Summary: Mr X complained about the Council’s handling of his concerns about a breach of planning condition. We found no fault in how the Council reached its decision there was no breach of the condition. However, the Council was at fault in not considering his complaint about that decision. To address the frustration this caused, the Council agreed to apologise to Mr X.
Staffordshire County Council (24 003 098)

Statement Upheld Charging 07-Nov-2024

Summary: Mrs X complained about the Council’s delays and errors in calculating Mrs Y’s contribution towards her care home charges and in sending an invoice. We find the Council’s significant delays and the errors in the financial assessments are fault. These faults have caused Mrs X an injustice.

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