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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 55054 results

Brighter Bloom Healthcare Group Ltd (24 017 312)

Statement Not upheld Charging 09-Jul-2025

Summary: Dr X complained the Care Provider accepted Mr B without completing an assessment of his needs and charged Mr B for a two week stay when he only stayed for one day. We have discontinued our investigation as the Care Provider has ceased trading, and we cannot complete our investigation or seek a remedy.
Elmbridge Borough Council (24 018 584)

Statement Closed after initial enquiries Allocations 09-Jul-2025

Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
Mole Valley District Council (24 020 840)

Statement Closed after initial enquiries Trees 09-Jul-2025

Summary: We will not investigate Mr X’s complaint about how the Council handled a complaint about high hedges and its decision to take enforcement action. This is because there is a right of appeal to the Planning Inspector that it is reasonable for him to use.
Gravesham Borough Council (24 022 554)

Statement Closed after initial enquiries Allocations 09-Jul-2025

Summary: We will not investigate Ms X’s complaint about the Council’s handling of her housing register application because there is insufficient evidence of fault to justify our involvement.
Cambridgeshire County Council (24 022 659)

Statement Closed after initial enquiries Charging 09-Jul-2025

Summary: We will not investigate this complaint about charging for adult social care because there is not enough evidence of fault by the Council.
Manchester City Council (24 022 761)

Statement Closed after initial enquiries Allocations 09-Jul-2025

Summary: We will not investigate Mr X’s complaint about the Council’s decision to award band 2 priority on its housing register scheme. This is because there is insufficient evidence of fault in its decision- making process to justify our involvement.
Manchester City Council (24 022 980)

Statement Closed after initial enquiries Other 09-Jul-2025

Summary: We will not investigate Mr X’s complaint about how the Council dealt with fly-tipped waste on land that he owns. This is because there is insufficient evidence of fault.
Trafford Council (24 023 211)

Statement Closed after initial enquiries Other 09-Jul-2025

Summary: We will not investigate this complaint about the Council's handling of an insurance claim for damage as any Council fault did not cause injustice sufficient to justify our further involvement and the complainant had the right to make a claim in court.
Birmingham City Council (24 023 217)

Statement Closed after initial enquiries Disabled facilities grants 09-Jul-2025

Summary: We will not investigate Mr X’s complaint about damage caused when completing minor adaptations. The Council’s contractor has offered to take appropriate steps to rectify the damage and further investigation by us is unlikely to lead to a different outcome.
Birmingham City Council (24 023 309)

Statement Closed after initial enquiries Allocations 09-Jul-2025

Summary: We will not investigate this complaint about the Council withdrawing Miss X’s bid on a property. There is not enough evidence of fault to justify investigating the complaint.

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