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Decision reason: Closed after initial enquiries Not upheld Upheld

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London Borough of Southwark (25 000 843)

Statement Closed after initial enquiries Parking and other penalties 13-Jul-2025

Summary: We will use our discretion not to investigate this complaint about parking enforcement because the Council has responded to the complainant and he wants to close the complaint.
Central Bedfordshire Council (25 000 931)

Statement Closed after initial enquiries Pollution 13-Jul-2025

Summary: We will not investigate Mrs X’s complaint about the Council’s actions and responses to her reports of litter and debris dumped on roadsides in the area. We could not add to the Council’s own investigation and an investigation would not lead to a different outcome. Even if there has been fault in some of the Council’s actions, the matters complained of do not cause Mrs X such sufficient significant personal injustice to warrant investigation.
London Borough of Haringey (25 001 092)

Statement Closed after initial enquiries Managing council tenancies 13-Jul-2025

Summary: We will not investigate this complaint about the Council’s handling of a homelessness crisis. Some of the complaint is late, and Miss Y had appeal rights that it was reasonable for her to exercise.
Dorset Council (25 001 107)

Statement Closed after initial enquiries Council tax 13-Jul-2025

Summary: We will not investigate this council tax complaint because there is insufficient evidence of fault causing injustice. In addition, the complainant could have used her appeal rights if she disagreed with the outcome of her claim for council tax support.
London Borough of Newham (25 001 116)

Statement Upheld Homelessness 13-Jul-2025

Summary: We will not investigate this complaint the Council delayed paying a financial remedy. The Council has now paid the remedy agreed. Further investigation by the Ombudsman would not lead to a different outcome.
Bedford Borough Council (25 002 255)

Statement Closed after initial enquiries Trees 13-Jul-2025

Summary: We will not investigate Mr X’s complaint about damage caused to his wall. This is because it is reasonable for Mr X to go to court.
Essex County Council (25 002 452)

Statement Closed after initial enquiries Public transport 13-Jul-2025

Summary: We will not investigate this complaint about public transport because any injustice is not significant enough to justify our involvement.
Crawley Borough Council (25 002 824)

Statement Closed after initial enquiries Other 13-Jul-2025

Summary: We will not investigate Mr X’s complaint about the actions of the Council’s Monitoring Officer. There is insufficient evidence of fault to warrant an investigation.
London Borough of Lambeth (25 003 135)

Statement Closed after initial enquiries Trees 13-Jul-2025

Summary: We cannot investigate this complaint about damage caused by a tree growing in the garden of a Council social housing property. This complaint is not within our legal remit.
South Oxfordshire District Council (25 003 482)

Statement Closed after initial enquiries Other 13-Jul-2025

Summary: We will not investigate this complaint about the way the Council considered a complaint about a breach of the code of conduct. We are unlikely to find fault in the Council’s actions.

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