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Decision reason: Closed after initial enquiries Not upheld Upheld

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London Borough of Wandsworth (24 015 321)

Statement Closed after initial enquiries Child protection 11-Feb-2025

Summary: We will not investigate this complaint about the Council’s engagement with the complainant in matters relating to his son’s welfare. This is because there is no evidence of fault in the way his complaint has been considered under the statutory procedure for children’s services complaints and we cannot therefore consider the merits of the findings.
Northumberland County Council (24 015 460)

Statement Closed after initial enquiries Enforcement 11-Feb-2025

Summary: We cannot investigate this complaint about the planning enforcement action taken against Mr X by the Council. This is because the complaint falls outside our jurisdiction due to the passage of time and because Mr X used his appeal rights to the Planning Inspectorate.
East Riding of Yorkshire Council (24 015 515)

Statement Closed after initial enquiries Homelessness 11-Feb-2025

Summary: We will not investigate this complaint about the Council’s offer of housing. This is because it would have been reasonable for Miss X to use her right to appeal to the county court against the Council’s decision.
Cheshire East Council (24 015 724)

Statement Closed after initial enquiries School admissions 11-Feb-2025

Summary: We will not investigate Mrs Y’s complaint about how the Council responded to her Freedom of Information request because the Information Commissioner’s Office is better placed to investigate.
Suffolk County Council (24 015 896)

Statement Closed after initial enquiries Disabled children 11-Feb-2025

Summary: We will not investigate this complaint about an unsuccessful application for a Blue Badge. This is because there is insufficient evidence of fault by the Council.
Essex County Council (24 015 999)

Statement Closed after initial enquiries Other 11-Feb-2025

Summary: We will not investigate Mr X’s complaint about the Council’s response to his request to make a correction to his birth certificate. There is insufficient evidence of fault to warrant an investigation.
Essex County Council (24 016 003)

Statement Closed after initial enquiries Other 11-Feb-2025

Summary: We will not investigate Mr X’s complaint about the Council’s response to his request to make a correction to his birth certificate. There is insufficient evidence of fault to warrant an investigation.
London Borough of Enfield (24 016 060)

Statement Closed after initial enquiries Highway repair and maintenance 11-Feb-2025

Summary: We will not investigate Ms X’s complaint the Council failed to accept responsibility for a collapsed dropped kerb. This is because there is not enough evidence of fault to justify investigating and further investigation would not lead to a different outcome.
Milton Keynes Council (24 016 094)

Statement Closed after initial enquiries Other 11-Feb-2025

Summary: We will not investigate this complaint about the Council’s handling of road closures while it carries necessary maintenance works. This is because any injustice to the complainant is not significant enough to justify our involvement.
Surrey County Council (24 016 394)

Statement Closed after initial enquiries Street furniture and lighting 11-Feb-2025

Summary: We will not investigate Ms X’s complaint about Council delays in acting on her report about misleading road signs. This is because there is not enough evidence of significant injustice to Ms X and further investigation by us would not lead to a different outcome.

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