Decision search
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St Albans City Council (24 009 392)
Statement Closed after initial enquiries Cemeteries and crematoria 23-Oct-2024
Summary: We will not investigate Mrs X’s complaint. This is because an investigation by this office could not add to the response the Council has already provided via its own investigation of the matter.
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London Borough of Camden (24 009 750)
Statement Closed after initial enquiries Other 23-Oct-2024
Summary: We will not investigate Miss X’s complaint about poor communication she experienced with a coroner’s officer. This is because their actions were not an administrative function of the Council.
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Epping Forest District Council (24 009 878)
Statement Closed after initial enquiries Other 23-Oct-2024
Summary: We will not investigate this complaint about parking charges as there is insufficient injustice caused to the complainant to warrant our further involvement.
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Amber Valley Borough Council (24 010 536)
Statement Closed after initial enquiries Refuse and recycling 23-Oct-2024
Summary: We will not investigate this complaint about the cost of the garden waste collection service and the Council’s decision not to reduce the price as a reasonable adjustment. This is because there is insufficient evidence of injustice and because the matter needs to be determined in court.
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Manchester City Council (24 010 736)
Statement Closed after initial enquiries Parking and other penalties 23-Oct-2024
Summary: We will not investigate this complaint about a dropped kerb application because the complaint is late without good reasons to exercise discretion to investigate it now.
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Hampshire County Council (24 008 877)
Statement Closed after initial enquiries Special educational needs 23-Oct-2024
Summary: We cannot investigate Mrs X’s complaint about the content of her child, Y’s, Education, Health and Care Plan, or about how the Council delivered the content of Y’s EHC Plan to them. This is because Mrs X appealed to a Tribunal, and the law says we cannot investigate.
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Gateshead Metropolitan Borough Council (24 008 884)
Statement Closed after initial enquiries Highway repair and maintenance 23-Oct-2024
Summary: We will not investigate this complaint about a dropped kerb because the courts are better placed to consider the complaint.
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London Borough of Waltham Forest (24 009 157)
Statement Closed after initial enquiries Council tax 23-Oct-2024
Summary: We will not investigate this complaint about council tax liability because there is a right of appeal to the Valuation Tribunal.
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Devon County Council (24 009 179)
Statement Closed after initial enquiries Transport 23-Oct-2024
Summary: We will not investigate this complaint about an unsuccessful application for a Blue Badge. This is because it is unlikely we would find fault by the Council.
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Luton Borough Council (24 009 268)
Statement Closed after initial enquiries Other 23-Oct-2024
Summary: We cannot investigate this complaint about alleged defamatory and inaccurate information sent to the courts up to the present day. An absolute legal bar prevents us considering matters that have formed part of court action.