Decision search
Your search has 51594 results
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Isle of Wight Council (24 010 212)
Statement Closed after initial enquiries School transport 26-Nov-2024
Summary: We will not investigate this complaint about the Council's decision to refuse free home to school transport for the complainant’s child. There is not enough evidence of fault in the way the Council considered the matter to justify an investigation.
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Leeds City Council (24 010 259)
Statement Closed after initial enquiries Special educational needs 26-Nov-2024
Summary: We will not investigate this complaint about the contents of an Education Health and Care Plan. This is because it is reasonable for Mr X to use his right of appeal to the SEND Tribunal.
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Bristol City Council (24 009 954)
Statement Closed after initial enquiries Child protection 26-Nov-2024
Summary: We will not investigate Miss X’s complaint about the Council’s response to her complaint and safeguarding concern relating to her ex-partners child and girlfriend. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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London Borough of Hounslow (24 010 048)
Statement Closed after initial enquiries Transport 26-Nov-2024
Summary: We will not investigate this complaint about the Council’s decision to refuse an application for a blue badge. There is not enough evidence of fault in the way the Council considered the application.
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London Borough of Redbridge (24 009 619)
Statement Closed after initial enquiries Other 26-Nov-2024
Summary: We will not investigate this complaint about noise nuisance at an extra-care housing scheme. Further investigation would not lead to a different outcome.
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Hampshire County Council (24 010 301)
Statement Closed after initial enquiries Other 26-Nov-2024
Summary: We will not investigate Ms X’s complaint about a data breach because the Information Commissioner’s Office is better placed to address that. We cannot investigate complaints about what happens in court or about reports prepared for court proceedings.
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St Helens Metropolitan Borough Council (24 010 423)
Statement Closed after initial enquiries Special educational needs 26-Nov-2024
Summary: We will not investigate this complaint that the Council failed to arrange suitable education provision for a child. This is because the complainant has used their right of appeal to the SEND Tribunal, and this matter is not separable from that appeal.
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Avery Homes WSM Limited (24 009 304)
Statement Closed after initial enquiries Charging 26-Nov-2024
Summary: We will not investigate Mr X’s complaint about unacceptable and unprofessional conduct by a care home manager. This is because an investigation would not lead to any further findings or outcomes. In addition, the faults have not caused any significant injustice and there is another body better placed to consider Mr X’s complaint.
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London Borough of Hounslow (24 009 415)
Statement Closed after initial enquiries Charging 26-Nov-2024
Summary: We will not investigate this complaint about an adult social care package and the associated costs. There is not enough evidence of fault in how the Council assessed the care and support needs and decided the necessary care package. The complainant did not know the cost of the package until after it started. The complainant accepted the care knowing they might have to pay for it; the Council confirmed the cost three weeks later, so there is no significant injustice to justify an investigation. It is unlikely the Ombudsman would add to the Council’s investigation or reach a different outcome.
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London Borough of Hillingdon (24 009 444)
Statement Closed after initial enquiries Charging 26-Nov-2024
Summary: We will not investigate Mr X’s complaint about the Council’s delay in carrying out a financial reassessment for his mother, Mrs Y, after her husband died. This is because there is insufficient evidence of fault to justify our involvement.