Decision search
Your search has 51594 results
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Gedling Borough Council (24 012 600)
Statement Upheld Council tax 02-Dec-2024
Summary: We will not investigate this complaint about enforcement of a Council tax debt because the matter has been remedied.
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Devon County Council (24 010 826)
Statement Closed after initial enquiries Special educational needs 02-Dec-2024
Summary: We will not investigate this complaint about delay in the Education, Health and Care Plan process for the complainant’s daughter. The injustice caused is not significant enough to warrant us investigating.
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London Borough of Haringey (24 010 833)
Statement Closed after initial enquiries Child protection 02-Dec-2024
Summary: We cannot investigate this complaint about how the Council dealt with Mr X’s complaint about its child protection actions concerning his family, which involved court proceedings. The resort to court proceedings means we are legally prevented from investigating the Council’s child protection actions, and a court judgement prevents us investigating the Council’s complaint handling where we are unable to consider the substantive matters complained of.
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Westmorland and Furness Council (24 010 846)
Statement Closed after initial enquiries Drainage 02-Dec-2024
Summary: We will not investigate this complaint about the Council’s response to Ms X’s concerns relating to water runoff from her neighbour’s garden into her garden. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.
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Leicester City Council (24 010 855)
Statement Closed after initial enquiries Other 02-Dec-2024
Summary: We will not investigate this complaint about the Council’s response to her request for support to move her relative into its area. There is insufficient evidence of fault to warrant an investigation.
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Derbyshire County Council (24 010 859)
Statement Closed after initial enquiries Special educational needs 02-Dec-2024
Summary: We will not investigate this complaint that the Council delayed carrying out a review of Mrs X’s child’s Education Health and Care Plan. This is because further investigation would not lead to a different outcome.
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Tendring District Council (24 010 914)
Statement Closed after initial enquiries Council tax 02-Dec-2024
Summary: We will not investigate this complaint about the Council’s handling of Ms X’s council tax query. This is because the tests in our Assessment Code are not met and there are insufficient grounds to warrant an investigation.
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Swindon Borough Council (24 010 356)
Statement Closed after initial enquiries Friends and family carers 02-Dec-2024
Summary: We cannot investigate this complaint about the Council declining to conduct a viability assessment for Ms X to care for a child. She has confirmed a judge has since ordered the Council to assess which means the matters she complains of either were or could reasonably have been raised in court. A legal bar now prevents us investigating the matters Ms X complains of.
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Surrey County Council (24 010 492)
Statement Closed after initial enquiries Special educational needs 02-Dec-2024
Summary: We will not investigate Mrs X’s complaint about the adequacy of education and related matters. There are no good reasons the late complaint rule should not apply for part of it. We cannot investigate issues before a Tribunal. And it is unlikely we would achieve significantly more than the Council has offered for her complaint.
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Kent County Council (24 012 804)
Statement Closed after initial enquiries Highway repair and maintenance 02-Dec-2024
Summary: We will not investigate this complaint about highway maintenance because it is reasonable to expect Mr Y to approach the court, who are better placed to consider the complaint.