Decision search
Your search has 59869 results
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Royal Borough of Kingston upon Thames (25 022 897)
Statement Upheld Other 06-Jul-2026
Summary: We will not investigate this complaint about how the Council handled a statutory children’s services complaint. We could not add to the investigation the Council has already carried out.
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Stockport Metropolitan Borough Council (26 010 067)
Statement Closed after initial enquiries School exclusions 06-Jul-2026
Summary: We cannot investigate this complaint about the Council’s role in a school exclusion. This is because the law prevents us from investigating complaints from public bodies.
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Statement Closed after initial enquiries Alternative provision 06-Jul-2026
Summary: We cannot investigate this complaint about the Council’s handling of a child’s Education, Health and Care plan. This is because the complainant has used her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and the Courts have decided that the Ombudsman cannot intervene where the right to appeal has been used. We will not investigate part of the complaint because an investigation would not lead to a different outcome.
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Lancaster City Council (25 023 930)
Statement Upheld Refuse and recycling 06-Jul-2026
Summary: We will not investigate this complaint about problems with assisted refuse collections. The Council has agreed to make a symbolic payment to Miss X. We consider this a suitable remedy
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London Borough of Islington (26 000 660)
Statement Closed after initial enquiries Council tax 05-Jul-2026
Summary: We will not investigate this complaint about Council tax enforcement as the matter refers to a body out of jurisdiction and there is insufficient evidence of fault by the Council.
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London Borough of Haringey (25 026 152)
Statement Closed after initial enquiries Council tax 05-Jul-2026
Summary: We will not investigate this complaint about a council tax exemption and the Council’s recovery action. This is because there is no significant injustice to warrant our involvement and investigation would not lead to a different outcome. Mr X can also appeal to a tribunal.
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Statement Not upheld Other 05-Jul-2026
Summary: Mr X complained the Council failed to deal with his complaints in accordance with its complaints policy. We have found no fault in the Council’s actions.
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London Borough of Brent (26 003 316)
Statement Closed after initial enquiries Other 05-Jul-2026
Summary: We will not investigate this complaint about the Council’s handling of a Freedom of Information Act request and its review. The Information Commissioner is better placed to consider and decide information rights complaints.
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Halton Borough Council (26 003 749)
Statement Closed after initial enquiries Other 05-Jul-2026
Summary: We cannot investigate this complaint about the actions of the Council’s enforcement agents as Mr X sought a remedy in court about this. We will not investigate Mr X’s broader complaint of illegal activity by enforcement agents as this is a matter for the police.
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Stockport Metropolitan Borough Council (26 004 253)
Statement Closed after initial enquiries School admissions 05-Jul-2026
Summary: We will not investigate Miss X’s complaint about the Council’s school’s admissions appeal panel refusing her appeal. It is unlikely we would find fault which caused Miss X to lose out on a school place.