Decision search
Your search has 46 results
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Mendip District Council (22 014 667)
Statement Upheld Council tax 21-May-2023
Summary: Miss X complained the Council decided to recover Council tax debt without taking account of Mr X’s disability, causing significant distress. We found the Council did not have due regard to its duties under the Equality Act 2010. We recommended it pays Miss X £200 for distress, pays Mr X £500 for distress and, evidences the actions taken to prevent recurrence.
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Mendip District Council (22 017 064)
Statement Closed after initial enquiries Pollution 25-Apr-2023
Summary: Mr X complains about the Council’s procedures for dealing with nuisance complaints about wood burning stoves. We will not investigate the complaint because we are unlikely to find evidence of fault by the Council.
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Mendip District Council (22 010 165)
Statement Upheld Homelessness 23-Apr-2023
Summary: Mr B says the Council failed to properly consider whether he had capacity to make a homeless application and failed to consider the opinion of other professionals who said he had capacity. There is evidence of fault in how the Council reached its decision on whether Mr B had capacity to make a homeless application. A further assessment of Mr B’s capacity, apology, payment to Mr B and training for officers is satisfactory remedy.
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Mendip District Council (22 013 061)
Statement Closed after initial enquiries Licensing 03-Feb-2023
Summary: We will not investigate this complaint about the Council’s permission for a funfair to run on a car park close to the complainant’s home. Nor the way it considered the complaint. We are unlikely to find fault in the Council’s actions. And we cannot achieve the outcome the complainant is seeking.
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Mendip District Council (22 014 058)
Statement Closed after initial enquiries Parking and other penalties 31-Jan-2023
Summary: We will not investigate this complaint about a penalty charge notice for a parking contravention as it is reasonable to expect Mrs X to have appealed against it to the Traffic Penalty Tribunal.
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Mendip District Council (22 013 228)
Statement Closed after initial enquiries Parking and other penalties 13-Jan-2023
Summary: We will not investigate this complaint about a penalty charge notice as it is reasonable to expect Mr X to use his statutory right of appeal to challenge it.
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Mendip District Council (22 000 900)
Statement Not upheld Enforcement 30-Nov-2022
Summary: There was no fault by the Council in how it handled planning matters regarding the protection of bat populations. It considered all the relevant information and decided that the applicant had not breached the planning condition.
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Mendip District Council (22 004 995)
Statement Closed after initial enquiries Council tax support 11-Nov-2022
Summary: We will not investigate this complaint about how the Council dealt with council tax support and payments on outstanding council tax. This is because there is insufficient evidence of fault.
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Mendip District Council (22 009 812)
Statement Closed after initial enquiries Allocations 07-Nov-2022
Summary: We will not investigate this complaint about the Council’s assessment of Miss X’s housing application. There is insufficient evidence of injustice caused by fault which would warrant an investigation.
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Mendip District Council (22 009 138)
Statement Closed after initial enquiries Council tax 27-Oct-2022
Summary: We will not investigate this complaint about how the Council handled the complainants tax arrears. This is because there is insufficient fault by the Council and the complainant can appeal to the Valuation Tribunal if he feels the Council has wrongly applied its empty property discount policy.