Decision search
Your search has 36 results
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Adur District Council (22 006 854)
Statement Closed after initial enquiries Cemeteries and crematoria 02-Oct-2022
Summary: We will not investigate this complaint about problems which occurred during the burial of the complainant’s mother. This is because we could not add anything to the Council’s response or achieve anything more.
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Adur District Council (22 007 471)
Statement Closed after initial enquiries Planning applications 12-Sep-2022
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.
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Adur District Council (22 005 537)
Statement Upheld Council tax 11-Sep-2022
Summary: We will not investigate this complaint about the Council’s failure to process a change of circumstance relating to council tax which resulted in the complainant being contacted by bailiffs. This is because the Council has agreed to pay £150 to the complainant.
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Adur District Council (22 005 395)
Statement Closed after initial enquiries Noise 23-Aug-2022
Summary: We will not investigate this complaint about the way the Council investigated reports of noise. This is because there is insufficient evidence of fault by the Council.
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Adur District Council (22 006 133)
Statement Closed after initial enquiries Cemeteries and crematoria 21-Aug-2022
Summary: We will not investigate this complaint about works the Council carried out at a cemetery because there is no evidence of fault on the Council’s part.
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Adur District Council (22 003 846)
Statement Closed after initial enquiries Council tax 13-Jul-2022
Summary: We will not investigate this complaint about how the Council calculated Mr X’s council tax support. That is because it is reasonable for Mr X to appeal to the Valuation Tribunal. There is insufficient evidence of fault to justify our investigating in respect to his other complaints.
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Adur District Council (20 013 966)
Statement Upheld Allocations 21-Jun-2022
Summary: Mr B complained the Council went back on an undertaking given in 2019. He said the Council agreed to award him band A priority for housing in a property with at least two bedrooms. But the Council then changed that to only one bedroom even though his circumstances had not changed. He also complained the Council had not properly considered his medical needs when assessing his priority for housing. There was fault which caused injustice to Mr B
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Adur District Council (22 000 943)
Statement Closed after initial enquiries Refuse and recycling 09-May-2022
Summary: We will not investigate this complaint about missed bin collections during industrial strike action. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We cannot investigate complaints which affect all or most people in the Council’s area, and we cannot achieve the outcome the complainant is seeking.
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Adur District Council (22 000 572)
Statement Closed after initial enquiries Allocations 28-Apr-2022
Summary: We will not investigate this complaint about the handling of Ms X’s housing matters. It is unlikely we could find enough evidence of fault in what happened when Ms X accepted her current property (if Adur District Council was involved then). Also, the Council properly reached its recent decision not to let Ms X join the housing register.
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Adur District Council (22 000 343)
Statement Closed after initial enquiries Other 20-Apr-2022
Summary: We will not investigate this complaint about two Fixed Penalty Notices issued to the complainant for dog fouling. This is because a complaint to us is not a method to achieve the outcomes she is seeking.