Decision search


What's this ?
  • Organisation
  • Decision type

  • Reference number
  • Date range

     

  • Sort Results

Show advanced search

Your search has 425 results

  • Suffolk County Council (23 005 778)

    Report Upheld Special educational needs 04-Apr-2024

    Summary: Miss X also complained the Council has refused to provide an Education Other Than At School (EOTAS) package for her daughter and is wrongly trying to force her into a school setting. Her daughter has been unable to access education in a school setting for several years and has not received a suitable education.

  • Suffolk County Council (23 018 587)

    Statement Closed after initial enquiries Child protection 03-Apr-2024

    Summary: We will not investigate Mr X’s complaint about data matters. This is because this complaint is best considered by the Information Commissioner’s Office.

  • Suffolk County Council (23 019 479)

    Statement Closed after initial enquiries Other 02-Apr-2024

    Summary: We will not investigate this complaint about the Council allegedly breaching the complainant’s confidentiality. This is because the Information Commissioner’s Office is the appropriate body to consider the complaint.

  • Suffolk County Council (23 018 296)

    Statement Closed after initial enquiries Domiciliary care 28-Mar-2024

    Summary: We will not investigate this complaint about the actions of a care provider supporting Mr B with adult social care on behalf of the Council. Mr B says care workers stole from him, damaged his property, and will not give him information about allegations of harassment by him. There are other bodies better placed to consider these issues, they are the police, an insurance company, and the information commissioner’s office.

  • Suffolk County Council (23 019 382)

    Statement Closed after initial enquiries Highway repair and maintenance 27-Mar-2024

    Summary: We will not investigate this complaint about highway repair and maintenance because the courts are better placed to consider the complaint.

  • Suffolk County Council (23 016 952)

    Statement Closed after initial enquiries Special educational needs 27-Mar-2024

    Summary: We will not investigate Mrs X’s complaint about the Council’s communication with her regarding an Education, Health and Care needs assessment of her child, Y. This is because Mrs X was not caused a significant injustice by the alleged fault.

  • Suffolk County Council (23 017 366)

    Statement Closed after initial enquiries Other 26-Mar-2024

    Summary: We will not investigate this complaint about the Council’s child in need assessment. The complaint is late. In addition, there is not enough evidence of fault to justify our involvement.

  • Suffolk County Council (23 017 120)

    Statement Closed after initial enquiries Special educational needs 22-Mar-2024

    Summary: We will not investigate Mrs X’s complaint about the Council’s refusal to reimburse her for the cost of two private educational psychologist reports. This is because I have seen no evidence to show the Council agreed to fund the reports or that it is at fault for declining to do so.

  • Suffolk County Council (23 017 802)

    Statement Upheld Other 21-Mar-2024

    Summary: We will not investigate this complaint about a failure to make reasonable adjustments for Mrs X. Further investigation by us would not add to the Council’s own investigation or to lead to a different outcome.

  • Suffolk County Council (23 006 238)

    Statement Upheld Disabled children 20-Mar-2024

    Summary: Mrs X said the Council failed to properly assess and fund short breaks for her and her child, Child Y. The Council was at fault for initially not explaining to Mrs X her short break payment award level, it will apologise to her, for the uncertainty caused. The Council has since written to Mrs X to explain its reasons and has also put in place appropriate changes to its process.

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings