Decision search
Your search has 354 results
-
Sheffield City Council (23 007 635)
Statement Not upheld Planning applications 12-Jan-2024
Summary: Mr B complains the Council failed to adhere to procedures when considering a planning application. We have not found evidence of fault by the Council and have completed the investigation and not upheld the complaint.
-
Sheffield City Council (23 012 848)
Statement Closed after initial enquiries Allocations 08-Jan-2024
Summary: We will not investigate Ms X’s complaint about the Council’s assessment of her housing priority. This is because since bringing the complaint to us, the Council has offered to complete a fresh review of Ms X’s case and it is reasonable for her to accept this offer.
-
Sheffield City Council (23 012 975)
Statement Closed after initial enquiries Council tax 21-Dec-2023
Summary: We will not investigate this complaint about the Council’s failure to response to Mr X’s attempts to contact it regarding a summons. This is because an investigation would not provide Mr X with a different outcome.
-
Sheffield City Council (23 011 740)
Statement Closed after initial enquiries Assessment and care plan 19-Dec-2023
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his mother’s care and support. He says the Council harassed the family to send his mother into a care home and misled them into thinking it was just for respite care. He also complains the Council failed to consider his mother’s wishes and that the care home was inadequate.
-
Sheffield City Council (23 012 280)
Statement Closed after initial enquiries Trees 07-Dec-2023
Summary: We will not investigate Mr X’s complaint the Council delayed in accepting liability for damage to his property. That is because the complaint is late. In addition, liability and damages is a legal issue only the courts can decide.
-
Sheffield City Council (23 011 868)
Statement Closed after initial enquiries Allocations 04-Dec-2023
Summary: We will not investigate this complaint about the Council’s handling of Miss X’s housing application. This is because the complaint is late and there is no good reason to investigate now.
-
Sheffield City Council (23 010 775)
Statement Closed after initial enquiries Child protection 20-Nov-2023
Summary: We will not investigate this complaint about the alleged failure of the Council to protect Mr X and his daughter from abuse by his ex-partner. The matters complained of are not separable from matters concerning who should have care of a child, which only a court could decide.
-
Sheffield City Council (23 009 733)
Statement Upheld Allocations 17-Nov-2023
Summary: We will not investigate Mrs X complaint about the Council’s decision to remove her husband’s medical priority from their housing application. This is because the Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
-
Sheffield City Council (23 001 080)
Statement Upheld Special educational needs 14-Nov-2023
Summary: Mrs C complained the Council failed to find a special school placement for her son (X) and the alternative provision he received was inadequate. We found the Council caused a service failure as it was unable to find a suitable special school for X. It was at fault for failing to provide X enough alternative provision to ensure he received a full-time education, and it should have communicated better with Mrs C. The Council will apologise and make payment to Mrs C to acknowledge the injustice this caused her and X.
-
Sheffield City Council (23 009 248)
Statement Closed after initial enquiries Planning applications 14-Nov-2023
Summary: We will not investigate this complaint about the grant of planning permission to a neighbour because there is no evidence of fault by the Council.