Decision search
Your search has 86 results
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Bracknell Forest Council (21 018 098)
Statement Not upheld Child protection 27-Mar-2023
Summary: Mrs B complains about how the Council dealt with safeguarding issues of members of her family. There was no fault by the Council.
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Bracknell Forest Council (22 016 167)
Statement Closed after initial enquiries Adoption 27-Mar-2023
Summary: We will not investigate this complaint about the Council’s alleged failure to properly investigate Mrs X’s complaint about her adoptive children’s former foster carers. This is because we would be unlikely to provide a different outcome for Mrs X.
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Bracknell Forest Council (22 015 802)
Statement Closed after initial enquiries Child protection 09-Mar-2023
Summary: We will not investigate this complaint about the Council’s view that the complainant’s contact with his partner’s children should be supervised. This is because there is no evidence of fault on the Council’s part.
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Bracknell Forest Council (22 008 216)
Statement Closed after initial enquiries Trees 21-Feb-2023
Summary: We will not investigate Mr X’s complaint that he was wrongly advised by the Council in 2002 about a tree preservation order. The complaint is late.
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Bracknell Forest Council (22 014 294)
Statement Closed after initial enquiries Child protection 20-Feb-2023
Summary: We cannot investigate this complaint about the actions of a social worker. This is because those actions relate to matters which have been decided in a court.
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Bracknell Forest Council (22 011 885)
Statement Closed after initial enquiries School transport 09-Feb-2023
Summary: We will not investigate Miss X’s complaint about the Council’s decision not to award home to school transport. It is unlikely we can find fault.
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Bracknell Forest Council (21 019 078)
Statement Upheld Other 23-Jan-2023
Summary: Mr X complained the Council’s care coordinator failed to act in his best interests and it has failed to adequately investigate his complaint, causing distress. We find the Council at fault because it delayed responding to Mr X’s request for a new care coordinator, but we are satisfied its apology is an adequate remedy.
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Bracknell Forest Council (21 018 804)
Statement Not upheld Council tax 18-Jan-2023
Summary: Mr X complained the Council failed to make reasonable adjustments to allow him to attend a liability hearing for a council tax debt and as such, failed to meet its duties under the Equality Act 2010. There was no fault in the Council’s actions.
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Bracknell Forest Council (22 008 386)
Statement Not upheld Planning applications 12-Jan-2023
Summary: Ms X complained about the Council’s decision to approve her neighbour’s planning application. There was no fault in the way the Council made its planning decision.
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Bracknell Forest Council (22 011 068)
Statement Closed after initial enquiries Council tax 20-Dec-2022
Summary: We will not investigate this complaint about the complainant’s council tax banding being wrongly increased. This is because we could not add to the investigation carried out by the Council.