Decision search
Your search has 38 results
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North Norfolk District Council (21 018 316)
Statement Closed after initial enquiries Planning applications 18-Apr-2022
Summary: Mr X complains about the Council’s planning policy and its handling of a neighbour’s planning application. We will not investigate the complaint because we are unlikely to find evidence of fault by the Council.
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North Norfolk District Council (21 006 006)
Statement Not upheld Disabled facilities grants 07-Mar-2022
Summary: Mr X complains the Council hasn’t properly considered the terms and conditions of a Disabled Facilities Grant. The Council is not at fault.
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North Norfolk District Council (20 012 973)
Statement Upheld Planning applications 25-Feb-2022
Summary: Mr X complained about the way the Council handled planning applications and planning enforcement for a business near his home. He also complained about delays handling his complaint. Mr X said the business remained at the location longer than it should have, causing noise, nuisance, and congestion. Largely we do not find the Council at fault. However, we find the Council at fault for delays sending a complaint response. We are satisfied the Council has already apologised for this.
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North Norfolk District Council (21 013 100)
Statement Closed after initial enquiries Covid-19 12-Jan-2022
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her application for a COVID-19 small business grant. This is because the complaint is late and I have seen no good reasons to exercise our discretion to investigate it.
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North Norfolk District Council (21 009 199)
Statement Closed after initial enquiries Council tax 03-Nov-2021
Summary: We will not exercise discretion to investigate this complaint about council tax support which was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.
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North Norfolk District Council (21 003 896)
Statement Closed after initial enquiries Planning applications 31-Jul-2021
Summary: We will not investigate Mr X’s complaint that the Council is delaying his planning application. Mr X has a right of appeal to the planning inspector which it is reasonable for him to use.
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North Norfolk District Council (21 002 715)
Statement Closed after initial enquiries Planning applications 22-Jul-2021
Summary: We will not investigate Mr X’s complaint about how the Council handled his neighbour’s planning application. This is because Mr X has not been caused a significant injustice to warrant an investigation.
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North Norfolk District Council (20 013 563)
Statement Closed after initial enquiries Council tax 20-Apr-2021
Summary: Mr X complains about the Council’s refusal to exempt his property from council tax. We will not investigate this complaint because he appealed to a Valuation Tribunal.
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North Norfolk District Council (20 011 945)
Statement Closed after initial enquiries Planning applications 13-Apr-2021
Summary: Mr X complains about the Council’s delay in determining a third party’s planning application. We will not investigate the complaint because it is unlikely we can add to the investigation already carried out by the Council and an investigation is unlikely to lead to a different outcome.
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North Norfolk District Council (20 008 333)
Statement Closed after initial enquiries Council tax 22-Dec-2020
Summary: Mr X complains that the Council will not reduce his council tax liability for a period when he was unable to let his property. We will not investigate this complaint because there was a right of appeal to a Valuation Tribunal.