Decision search
Your search has 47248 results
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London Borough of Wandsworth (23 020 351)
Statement Closed after initial enquiries Enforcement 26-Mar-2024
Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control and a retrospective planning application. This is because we are unlikely to find fault.
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London Borough of Bromley (23 019 211)
Statement Closed after initial enquiries Parking and other penalties 26-Mar-2024
Summary: We will not investigate this complaint about parking provision because there is not enough evidence of fault to justify investigating.
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Telford & Wrekin Council (23 016 709)
Statement Closed after initial enquiries Other 25-Mar-2024
Summary: We will not investigate this complaint the Council’s delay in correcting information affected a property sale. It is reasonable for the complainant to pursue the matter in the courts.
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Surrey Heath Borough Council (23 016 828)
Statement Closed after initial enquiries Refuse and recycling 25-Mar-2024
Summary: We will not investigate Mr X’s complaint that the Council failed to collect his recycling bin and about its complaints process. This is because there is insufficient evidence of fault or injustice.
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London Borough of Havering (23 016 897)
Statement Upheld Traffic management 25-Mar-2024
Summary: We have upheld Ms X’s complaint about the Council’s failure to consider her complaint about a lack of response to her reports of illegal parking. The Council has agreed to resolve the complaint early by investigating her complaint under its complaints procedure, which is a proportionate remedy for the injustice caused.
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North Yorkshire Council (23 017 087)
Statement Closed after initial enquiries Special educational needs 25-Mar-2024
Summary: We cannot investigate Ms T’s complaint that the Council failed to arrange suitable education for her child because she has used her right to appeal.
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Statement Closed after initial enquiries Other 25-Mar-2024
Summary: We will not investigate this complaint about the Council’s actions when Miss X presented as homeless in 2020. Any investigation now is unlikely to reach a clear enough view.
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London Borough of Camden (23 005 209)
Statement Upheld Other 25-Mar-2024
Summary: Ms X complained about the way the coroner’s office handled the investigation of the death of her son. Most of the complaint is not within our jurisdiction but there was fault by the Council in how it responded to the complaint.
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Leicester City Council (23 005 247)
Statement Upheld Council house sales and leaseholders 25-Mar-2024
Summary: We will not investigate this complaint about the valuation price used by the Council in the complainant’s second Right to Buy application. The complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is reasonable to expect the complainant to have used her right to ask for a new valuation by the District Valuer.
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Durham County Council (23 005 329)
Statement Closed after initial enquiries Charging 25-Mar-2024
Summary: We will not investigate this complaint about care charges. There is insufficient evidence of fault to warrant an investigation.