Decision search
Your search has 54734 results
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London Borough of Camden (24 018 342)
Statement Closed after initial enquiries Homelessness 26-Mar-2025
Summary: We will not exercise discretion to investigate this complaint about the Council’s assessment of a homelessness application and provision of interim accommodation. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Ms X could not have complained to us sooner.
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Essex County Council (24 018 359)
Statement Upheld Special educational needs 26-Mar-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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London Borough of Hackney (24 018 414)
Statement Closed after initial enquiries Council tax 26-Mar-2025
Summary: We will not investigate Mr X’s complaint about his council tax repayment. This is because there is not enough evidence of fault to justify investigating and further investigation would not lead to a different outcome.
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Essex County Council (24 018 492)
Statement Upheld Special educational needs 26-Mar-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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London Borough of Lambeth (24 018 653)
Statement Closed after initial enquiries Planning applications 26-Mar-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of a planning application. This is because we could not achieve any worthwhile outcome for Ms X.
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Leicester City Council (24 018 823)
Statement Closed after initial enquiries Council tax 26-Mar-2025
Summary: We will not investigate this complaint about the Council's administration of a council tax account as there is insufficient remaining injustice caused to the complainant to justify our further involvement.
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West Sussex County Council (24 019 446)
Statement Closed after initial enquiries Parking and other penalties 26-Mar-2025
Summary: We will not investigate Mr X’s complaint about his Vehicle Cross Over application. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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Cumberland Council (24 019 620)
Statement Closed after initial enquiries Elections and electoral register 26-Mar-2025
Summary: We cannot investigate this complaint about the date of the next local election. This is because it is an issue that affects all or most of the inhabitants of the area.
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Manchester City Council (24 019 631)
Statement Closed after initial enquiries Special educational needs 26-Mar-2025
Summary: We will not investigate Mr X’s complaint that the Council did not name a specialist provision in his child’s Education, Health and Care Plan. This is because it is reasonable to expect Mr X to have used his appeal rights to a tribunal.
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Wakefield City Council (24 019 974)
Statement Closed after initial enquiries Housing benefit and council tax benefit 26-Mar-2025
Summary: We cannot investigate this complaint about a housing benefit overpayment because the complainant appealed to the tribunal.