Decision search
Your search has 54734 results
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London Borough of Lewisham (24 022 219)
Statement Closed after initial enquiries Council tax 08-Apr-2025
Summary: We will not investigate this complaint about Council tax liability and discounts because there is a right of appeal to a Valuation Tribunal.
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Gedling Borough Council (24 022 288)
Statement Closed after initial enquiries Council tax 08-Apr-2025
Summary: We will not investigate this complaint about the administration of a council tax account as the complainant is not caused a level of injustice to justify our further involvement.
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Hastings Borough Council (24 022 549)
Statement Closed after initial enquiries Council tax 08-Apr-2025
Summary: We will not investigate this complaint about Council tax listing as this is a complaint against a body out of jurisdiction.
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Statement Closed after initial enquiries Parking and other penalties 08-Apr-2025
Summary: We cannot investigate this complaint about a parking penalty charge notice as it has been considered by a tribunal and is therefore no longer within our remit.
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Leeds City Council (24 019 964)
Statement Closed after initial enquiries School transport 08-Apr-2025
Summary: We will not investigate this complaint about the Council’s decision not to provide the complainant’s son with home to school transport. There is not enough evidence of fault by the Council for us to question its decision.
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London Borough of Havering (24 020 071)
Statement Upheld Refuse and recycling 08-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council’s bin collection staff leaving waste on his street after collections, its complaint process, and its general street cleaning. There is no different outcome an investigation would achieve than that which the Council has provided, and the matters cause insufficient significant personal injustice to Mr X to warrant us investigating. We do not investigate council complaint processes where we are not investigating the core issues giving rise to a complaint. It is reasonable for Mr X to make a complaint about general street cleaning to the Council first.
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Tameside Metropolitan Borough Council (24 020 089)
Statement Closed after initial enquiries School transport 08-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to provide post-16 transport to college for his child. There is not enough evidence of fault to justify investigating.
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Isle of Wight Council (24 020 114)
Statement Closed after initial enquiries Other 08-Apr-2025
Summary: We cannot by law investigate this complaint about an alledged failure by the Council to provide information to the Planning Inspectorate for the purposes of an appeal. This is because we have no legal jurisdiction to investigate a complaint when an appeal has been made to the Planning Inspectorate, acting on behalf of the relevant Government minister.
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Buckinghamshire Council (24 020 181)
Statement Upheld Special educational needs 08-Apr-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Staffordshire County Council (24 020 261)
Statement Closed after initial enquiries Child protection 08-Apr-2025
Summary: We will not investigate this complaint about the Council’s report produced as part of family court proceedings. The law prevents us doing so.