Decision search
Your search has 55414 results
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London Borough of Enfield (25 012 281)
Statement Closed after initial enquiries Private housing 22-Jan-2026
Summary: We will not investigate this complaint about Miss X’s tenant failing to pay her rent for five months when the Council arranged the tenant’s temporary accommodation. We are unlikely to find fault with the Council’s response.
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Epping Forest District Council (25 012 444)
Statement Closed after initial enquiries Refuse and recycling 22-Jan-2026
Summary: We will not investigate Miss X’s complaint about the Council’s decision not to provide her household with a larger bin. This is because there is insufficient evidence of fault by the Council to warrant a further investigation by this office.
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Hastings Borough Council (25 013 072)
Statement Closed after initial enquiries Parking and other penalties 22-Jan-2026
Summary: We will not investigate this complaint about a Council operated car park. There is not enough evidence of fault to warrant our involvement.
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Gloucestershire County Council (25 013 266)
Statement Closed after initial enquiries Other 22-Jan-2026
Summary: We will not investigate this complaint about damages the Council caused to a hedge. This is because it is reasonable for Mr and Mrs X to pursue their compensation claim by taking the Council to court.
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Kirklees Metropolitan Borough Council (25 013 655)
Statement Closed after initial enquiries Residential care 22-Jan-2026
Summary: We will not investigate Mr X’s complaint about the Council’s commissioned Care Home and the care it delivered to his mother, Mrs Y. This is because there is insufficient evidence of fault by the Council, a further investigation would not lead to a different outcome and so we cannot achieve the outcome Mr X wants.
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London Borough of Barnet (25 014 023)
Statement Closed after initial enquiries Highway repair and maintenance 22-Jan-2026
Summary: We will not investigate this complaint about highway maintenance charges because the court is better placed to consider the complaint, and it is reasonable to expect Mrs Y to use her right to go to court about the matter.
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London Borough of Waltham Forest (25 014 099)
Statement Closed after initial enquiries Parking and other penalties 22-Jan-2026
Summary: We will not investigate Dr X’s complaint about reasonable adjustments in relation to enforcing Penalty Charge Notices. There is not enough evidence of fault to warrant investigating further and it would have been reasonable for the complainant to use her appeal and court rights to address the penalties themselves.
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London Borough of Croydon (25 014 509)
Statement Closed after initial enquiries Planning applications 22-Jan-2026
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant has not suffered significant injustice as a result of the alleged fault.
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Statement Closed after initial enquiries Other 22-Jan-2026
Summary: We will not investigate this complaint about information shared on the Council’s social media account. This is because the complainant has not suffered significant personal injustice.
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Vale Of White Horse District Council (25 015 182)
Statement Closed after initial enquiries Planning applications 22-Jan-2026
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant has not suffered significant injustice.