Decision search
Your search has 53111 results
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London Borough of Richmond upon Thames (25 005 608)
Statement Closed after initial enquiries Leisure and culture 17-Jul-2025
Summary: We will not investigate this complaint about the Council’s decision to end Mr X’s allotment tenancy. This is because Mr X’s complaint is late and there are no good reasons why it could not have been made to us sooner.
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London Borough of Harrow (25 006 145)
Statement Closed after initial enquiries Councillor conduct and standards 17-Jul-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of two councillors. This is because we are unlikely to find fault in how the Council investigated his complaint.
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Liverpool City Council (25 006 389)
Statement Closed after initial enquiries Councillor conduct and standards 17-Jul-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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Durham County Council (25 006 506)
Statement Closed after initial enquiries Planning applications 17-Jul-2025
Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control and a retrospective planning application. This is because we are unlikely to find fault.
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Leicestershire County Council (25 007 519)
Statement Closed after initial enquiries Safeguarding 17-Jul-2025
Summary: We will not investigate Miss X’s complaint about the Council’s handling of safeguarding concerns she raised about one of her mother’s carers. This is because there is insufficient evidence of fault.
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London Borough of Haringey (25 007 791)
Statement Closed after initial enquiries Other 17-Jul-2025
Summary: We will not investigate Mr B’s complaint about a Fixed Penalty Notice for an alleged fly tipping offence. This is because the courts are in the best position to decide the matter.
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Leicester City Council (25 007 798)
Statement Closed after initial enquiries Other 17-Jul-2025
Summary: We will not investigate Mr X’s complaint about how the Council responded to his subject access request, because complaints about data matters are best considered by the Information Commissioner’s Office.
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London Borough of Hammersmith & Fulham (25 007 845)
Statement Closed after initial enquiries Managing council tenancies 17-Jul-2025
Summary: We cannot investigate Mr B’s complaint about the Council failing to maintain and repair a boundary wall at one of its properties. This is because we cannot investigate complaints about the management of social housing by a council in its role as a social landlord.
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London Borough of Barnet (24 011 200)
Statement Upheld Special educational needs 16-Jul-2025
Summary: Mrs X complained that the Council delayed its decision-making about her daughter’s special educational needs support and then failed to properly deliver that support. We have found that the Council was at fault. It caused delays, did not provide all the therapy Mrs X’s daughter needed, and did not handle Mrs X’s complaints properly. The Council has agreed to remedy their injustice, including their distress. It will also take steps to improve its service.
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Wokingham Borough Council (24 013 320)
Statement Not upheld Allocations 16-Jul-2025
Summary: Mr X complained the Council wrongly removed him from its housing register when he refused an offer of accommodation in an area he did not select on his application. We find no fault in the way the Council made its decision.